Coordinate and lead the activities of the division.
Ensure the availability of the Banks core and auxiliary system from the IT side.
Manage the smooth running of the daily operation of the systems through proper monitoring and follow-up.
Ensure that the Banks operational requirements are achieved through parameterization and customization.
Ensure that the second level supports provided to different organs of the Bank are based on standard time and quality.
Ensure Incidents, events and problems are handled properly.
Communicate with the Banks technology providers so as to maintain the Banks interest.
Escalate Applications related issues logged to vendors to the appropriate officials of the vendor whenever the supports are not up to SLA.
Coordinate the management of the Banks technological implementation i.e. Configuration, customization, patch or release update and migration (if required) and new product development.
Manage Functional and Regression testing around the Banks auxiliary systems application.
Plan, direct, and manage all aspects of application management and development activities within the division and in collaboration with vendors.
Manage the core and auxiliary systems performances and resolve issues timely in production, UAT and other environments.
Ensure that the Banks solution/Applications are designed to address the Banks future growth need in terms of scalability.
Qualification
MSC, MA, BSC, BA in Computer Science, Computer engineering, Information system, Information technology, MIS or related field of study
Experience
9 years of experience in relevant position in the banking industry of which 2 years as Core Banking and Auxiliary System Principal Office or equivalent position.
Required no
1
Only Shortlisted Candidates will be communicated.