Social Accountability Advisor

Organization Background

JSI is a US-based public health nonprofit organization dedicated to providing high-quality technical and managerial assistance programs throughout the world. In Ethiopia, JSI has been working to improve health outcomes for more than 25 years, implementing more than 60 projects and working in every region. JSI has historically managed a large portfolio of projects focusing on the quality, and equity in access of, RMNCAH services, primary health care (PHC) including community health program, digital health, health information systems (HIS), supply chain management, public health emergency responses, and social and behavior change.

Activity Overview

JSI seeks an experienced Social Accountability Advisor for United States Agency for International Development (USAID) funded Empowered Community Activity. The goal of USAID Empowered Communities Activity (USAID ECA) is to strengthen community systems and platforms to improve health and nutrition outcomes. USAID ECA aims to address the social, cultural, political, and economic determinants that underpin health, and seeks to build partnerships with other sectors in finding solutions for better health outcomes.

Position Summary

The Social Accountability Advisor is responsible for all interventions and activities related to Social Accountability in ECA implementation areas. S/he is also responsible in the development, implementation, and monitoring of Social Accountability strategies, approaches, and tools. S/he is expected to work closely with the government sectors and other implementing partners in the development, implementation, and monitoring of social accountability systems and approaches.

Duties and Responsibilities:

• Work with the Ministry of Health and Regional Health Bureaus to strengthen social accountability technical and coordination platforms including technical working groups
• Provide technical assistance to the health system at all levels on social accountability system and approaches
• Work closely and collaborate with other implementing partners working on Social Accountability
• Technical lead to explore and understand the implementation challenges of community score card (CSC) and optimize the existing CSC in a way it addresses the implementation challenges
• Technical lead in the development, implementation, and monitoring of a bundle of social accountability tools and approaches
• Provide technical guidance in the development of an integrated social accountability tools, implementation guide, training materials
• Design, implement, and monitor youth-led and inclusive social accountability systems and platforms
• Technical lead in the customization of social accountability systems and platforms for pastoralist context
• Ensure an inclusive and gender-responsive social accountability structures are established and functional at woreda and kebele levels
• Enhance the capacity of Local Implementing Partners (LIPs) and Non-State Actors (NSAs) on social accountability through training, support systems, and performance reviews
• Work closely with local government, LIPs and NSAs in the development, implementation, and monitoring of social accountability systems, approaches, and tools
• Develop strategies and mechanisms to strengthen the responsiveness of the social accountability mechanisms and approaches
• Ensure diverse community groups (women, men, youth, marginalized & vulnerable groups) are meaningful engaged in Social Accountability systems and platforms
• Strengthen the partnership between the community and the primary health care system through enhancing communitys trust on the health system and transparency of the health sector
• Perform other duties as assigned by the Activity

• Advanced degree in health fields, Social Science with specialized training and/or experience related to Social Accountability.
• More than 7 years of technical and programmatic experience on Social Accountability.
• Proven experience on strategy protocols, manuals and training materials development.
• Familiarity and demonstrated experience with Ethiopian Primary Health Care system including the Community Health Program in Agrarian and pastoralist contexts
• Knowledge and experience of Ethiopian Social Accountability Program (ESAP)
• Strong communication, interpersonal skills, and writing skills
• Able to promote team work and effort.
• Effective verbal and written communication and presentation skills.
• Experience of working with local governments, international organizations, other bilateral donor and civil society organizations, and senior level government officials is desired.
• Able to work with minimum supervision.