Senior Operations Manager

EXTERNAL VACANCY

FH Ethiopia is a non-governmental organization engaged in relief and development activities. At FH, we operate under a set of guiding principles we call the The Heartbeat. This includes our Values, Vision and Purpose, which serve as the explanation of who we are and how we work as organization. Together we follow Gods call responding to human suffering and graduating communities from extreme poverty. FH Ethiopia would like to invite potential candidates to apply for the Senior Operations Manager position:

Job Summary

The Senior Operations Manager assists to provide leadership to develop, maintain, manage systems to ensure the smooth operations, efficiency and effectiveness of support services including Procurement, and Logistics Management through improvement to each functional unit as well as coordination and communication between support and program functions. S/he assists the Grand and Finance Director to ensure that FH Ethiopia conforms with Government of Ethiopia laws and regulations to operate in the country as an international NGO and compliance with GSC and FH Ethiopia policies and procedures. S/he works with Program Directors and Managers at HO to ensure that accurate Procurement Planning, proper Procurement Executions and appropriate utilization of resources are carried out. S/he plays a significant role in long term planning including initiatives geared towards operational excellence.

Principal Responsibilities

Key Result #1. Leadership

Safeguarding Policy

FH strives to provide an environment free from sexual exploitation and abuse and harassment in all places where relief and development programs are implemented. FH holds a zero-tolerance policy against sexual exploitation and abuse and harassment. FH expects its employees to maintain high ethical standards, protect organizational integrity and reputation, and ensure that FH work is carried out in honest and fair methods, in alignment with the FH Heartbeat and safeguarding and associated policies. Violations to stated policies will be subject to corrective action up to and including termination of employment.

Gender Responsibility

Provide adequate time to staff to participate in gender sensitivity workshops and related events.

Through observation, interviews, and spot-checks, ensure that the staff planning process is gender sensitive.

Build a better gender balance in staffing through affirmative action.

Observe if women staff are as involved as men in high-profile activities such as interaction with visitors and chairing meetings, and take corrective action if warranted.

Encourage female staff to participate in external networks (local and regional), as well as seminars and cross visits.

Facilitate open and regular discussions with staff on about the work environment, policies, and values convenient to gender issue

Safety & Security Responsibility

Encourages compliance of Safety and Security principles and policies of the organization by all staffs;

Visiting projectOffices and operational areas periodically to meet staff and making sure that all staff members are aware of the safety and security procedures;

Explains to staffs the reasoning behind the organizations safety and security policies and procedures;

Organizing local training sessions, such as First Aid, Fire Safety, and Defensive Driving for staff members. If possible, he/she should conduct briefing and training sessions himself/herself;

Ensures that safety and security objectives are added to performance reviews and evaluations of all staff members;

Encourages staff to adopt safe and secure practices. Ensuring that updated personnel information related to safety (Record of Emergency Data) and security management are kept in Human Resources;

Job Level Specification

Full agreement with FHs Christian foundation and beliefs as expressed in The Heartbeat: our Values, Vision, and Purpose.

Computer literacy and ability to use all Office programs

Excellent management, supervision/mentoring and organizational skills

Ability to travel within Ethiopia occasionally.

Experience

• At least eight years in positions of increasing responsibility with Procurement, Logistics Management, Administration and Office Management and having supervisory roles and proven track record of inspiring performance from subordinates.
• Experience with INGO is a must, preferably with those working on emergency response and US government-funded NGOs or Projects;

Education/Certifications

• Minimum Bachelors degree, preferably MBA, post graduate qualification in Supply Chain Management, Management/Logistics, or related field with commensurate experience; an IT qualification is advantageous