WFP GFD ICT Assistant

About Samaritan's Purse

Samaritans Purse is a nondenominational evangelical Christian organization providing spiritual and physical aid to hurting people around the world. Since 1970, Samaritans Purse has helped meet needs of people who are victims of war, poverty, natural disasters, disease, and famine. Samaritans Purse is privileged to be part of the humanitarian effort in Ethiopia and legally registered as foreign charity to work in Ethiopia since October 08, 2018.

Open Position: 1

Duration of contract: June 30, 2024.

JOB SUMMARY

To setup organizational-standard ICT systems in the WFP GFD Program and staff.

KEY RESPONSIBILITIES

• Configuration of new computers or existing SP-owned computers for new users as per the organizational standards for computer setup
• Processing of SP email accounts for incoming staff
• Installation of wired and wireless local area networks
• Developing basic user manuals for Microsoft Office applications
• Training Programs Online Development (POD) users
• Keeping software on all SP-owned computers and ICT devices up-to-date
• Scheduling preventive maintenance of ICT assets in all locations
• Maintaining an updated inventory of SP assets in Ethiopia
• Programming of HF and VHF handheld radios as necessary
• Guiding colleagues through troubleshooting procedures of computer issues via email, phone calls, face to face discussions or Skype
• Undertaking minor hardware repairs on SP-owned computers

With a generous and serving spirit performing all other tasks and responsibilities assigned for the benefit of Samaritans Purse.

EDUCATION / EXPERIENCE NEEDED

Bachelor of Science in Computer Science

2 years working experience with an international NGO in a similar capacity

SKILLS REQUIRED

To perform this job successfully, an individual must be willing to abide by Samaritans Purses code of conduct and understand the principals of Samaritans Purses Statement of Faith, as well as be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Good knowledge of both client and server operating systems

Strong Understanding of networking concepts

• Excellent skills in problem solving, crisis management and training facilitation.
• Ability to work well within a team and build positive team spirit.
• Highly self-motivated.
• Ability to pay attention to detail
• Ability to work under pressure in a cross-cultural environment.
• Experience working in a multi-cultural environment.
• Ability to plan, organize, manage time, and meet deadlines

REASONING ABILITY

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral diagram, or schedule form.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit. The employee frequently is required to stand; walk and run; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee must occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate but can be exposed to loud noises around the maintenance and construction workshops.

May travel in country with exposure to communicable diseases, hot and humid weather conditions.

Work in a security context that is fluid

SAFEGUARDING COMMITMENT

The employee is required to carry out his/her duties in accordance with Samaritans Purse Safeguarding policy and Code of conduct.

Employee should remain alert and responsive to any child and adult safeguarding risks, acquire relevant knowledge and skills, which will enable him/her to promote strong safeguarding practices, understand the child and adult safeguarding policy and procedures, and conduct his/herself in a manner consistent with the Safeguarding Policy.