General Support Officer (GSO)

About Samaritan's Purse

Samaritans Purse is a nondenominational evangelical Christian organization providing spiritual and physical aid to hurting people around the world. Since 1970, Samaritans Purse has helped meet needs of people who are victims of war, poverty, natural disasters, disease, and famine. Samaritans Purse is privileged to be part of the humanitarian effort in Ethiopia and legally registered as foreign charity to work in Ethiopia since October 08, 2018.

Open Position:1

Duration of Contract:December 31, 2024.

JOB SUMMARY

The General support Officer (GSO) is responsible for the administration of physical resources and logistical functions of the SP Addis Ababa office, IFS house and Apartments and staff meal and refreshment provision. The GSO will liaise with the operations team to ensure all team houses and office(s) are supplied and maintained and function and run properly. He/She will be expected to perform all of these responsibilities with a generous and serving spirit, always maintaining Samaritan Purses values to the communities.

KEY RESPONSIBILITIES

Assist with the administration of SPE properties including negotiating with landlords, drafting leases, monitoring utilities, lease and contract management, tracking and payment schedules.

Handle regular routine purchases and payments for base functions of meal service, refreshment, utility, office and IFS apartments and accommodations. Arrange IFS and guest accommodations, pay hotel/housing/property bills timely and accurately.

Identification and resolution of issues and the overall management of these properties and grounds in Addis Ababa country office and SP houses and Apartments.

Track and Manage team houses and office to be fully operational and functional by ensuring all visitor rooms are always ready when needed, ensuring team houses are equipped with supplies and ensure any maintenance problems are solved on time.

Provide management for office cleaning staff, general support assistant.

Closely work with Logistics and Procurement team to maintain equipment by completing preventive maintenance; troubleshooting failures; calling for repairs; monitoring equipment operation.

Keep tracker of updated base expenses and consumable and Manage the office and kitchens consumables warehouse and consumable tracking.

Manage that all kitchen and office supplies expenses are documented and with accurate information utilizing the use of trackers Submit accurate and timely purchase requests and FER for kitchen and office furnishing and supplies purchases.

Provide accurate documentation to management upon request for base office functions and SP houses.

Responsible to maintain a record of location of government required assets assigned to base

Submit accurate and timely FERs for kitchen and office expenses with all support documents and receipts.

Manage and monitor monthly admin budget and submit recommendations for annual base budget

Assist with the coordination and planning of staff retreats, events and other base staff social support.

All other tasks assigned to the role by the supervisor.

EDUCATION / EXPERIENCE NEEDED

BA Degree in Management, Accounting, Procurement or any related field of study from a recognized College / University

Minimum of 2 Years Experience in office administration, purchasing, or related area

INGO experience is a plus

SKILLS REQUIRED

To perform this job successfully, an individual must be willing to abide by Samaritans Purses code of conduct and understand the principals of Samaritans Purses Statement of Faith, as well as be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Strong problem-solving skills; ability to identify and solve problems

Excellent planning and organizational skills

Above average communication skills both verbal and written

Proficiency with Microsoft Office and Excel

Works well in a diverse team and a pressured environment

Flexibility and adaptability

Cheerful, diplomatic, encourager, concern for the well-being of the team

Ability to communicate and interact well with people of different educational, linguistic, cultural and socio-economic backgrounds

Strong relational skills and financial management experience preferred

Proven management and leadership experience and negotiating skills

Attention to details and analytical skills, high integrity, fast learner

Reliable and personable; enjoy working with a diverse range of individuals and ensuring employee requirements and needs are met first.

Highly organized and efficient worker; skilled at multi-tasking and Good time-management skills

LANGUAGE

Amharic and English (spoken and written required)

REASONING ABILITY

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral diagram, or schedule form.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit. The employee frequently is required to stand; walk and run; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee must occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate but can be exposed to loud noises around the maintenance and construction workshops.

May travel in country with exposure to communicable diseases, hot and humid weather conditions.

Work in a security context that is fluid

SAFEGUARDING COMMITMENT

The employee is required to carry out his/her duties in accordance with Samaritans Purse Safeguarding policy and Code of conduct.

Employee should remain alert and responsive to any child and adult safeguarding risks, acquire relevant knowledge and skills, which will enable him/her to promote strong safeguarding practices, understand the child and adult safeguarding policy and procedures, and conduct his/herself in a manner consistent with the Safeguarding Policy.