Air Freight Operation Manager

JOB DESCRIPTION:

Freight In Time Logistics PLC is a leading customs clearance and freight forwarding company based in Ethiopia. Established in 2014, we specialize in providing end-to-end logistics services to meet the diverse needs of our clients. With a strong focus on efficiency and reliability, we strive to ensure seamless transportation of goods across borders and deliver exceptional service to our customers. Our team of experienced professionals is dedicated to providing tailored solutions to optimize supply chain operations and facilitate smooth customs clearance processes. Trust Freight In Time Logistics PLC for all your logistics needs in Ethiopia and beyond.

Duties and Responsibilities

• Offer leadership to all team members on all shiftes and border offices with regards to import/export documentation, procedures and reporting.
• Ensure all Import and Exports in and out of Ethiopia are processed as per the laid down government regulations and according to Ethiopian Customs Commission laws.
• Deal with third parties namely Airlines, Transporters, Customs and other work related government regulatory bodies with the aim to ensure all documents are well in place and payments as per regulation are done in a timely manner as specified in the SOP.
• Monitoring and accurate reporting of daily activities of the department and ensure all inbound shipments are declared, duties and taxes paid, verified and released from customs area with SOP specified time.
• Maintain a healthy working relationship with all stakeholders and organize meetings to address matters affecting imports/exports operations.
• Ensure all jobs are opened on SCM Profit (in-house system) updated, accurately billed and forwarded to finance department for invoicing within 48hrs from clearance and attend to the weekly meetings with regards to billing and open jobs.
• Coordinate with operation team to ensure all shipment are securely stored, delivered and POD issued.
• Ensure staff are well trained on security matters and other obligatory training requirements.
• Meet frequently with the teams to arrange and plan daily activities.
• Maintain high level of integrity and discipline while handling documentation and shipment forwarding procedures.

COMPETENCES

Problem Solving

• Acts responsibly towards offering solutions and other queries raised by customers and Customs Commission.

Planning and Organizing

• Is structured with good personal organization and schedules time effectively and uses efficient work methods and tools.

Accountability

• Act responsibly, show commitment and ability to achieve results.

Communication

• Express ideas effectively in both verbal and written communication in a timely, clear and concise manner.

Team Work

• Work cooperatively with others to achieve target and objectives. Accomplish own tasks in support of team goals and actively offer to help colleagues.

Decision Making

• Make timely and appropriate choices based on accurate analysis and experience.

Category: Freight Forwrding, Logistics and supply chain management.

• BA degree in social or related fields,
• 2-3 years of experience in customs procedures and basic understanding of Customs and trade laws,
• Excellent verbal and written communication skills,
• Ability to represent the company and customer when handling goods and other queries,
• Self starter,
• Ability to work under pressure,
• Flexibility on switching roles,
• Proactive.