Operations Engineer- Network

Job Description

Looking for an enthusiastic person who is knowledgeable in UNIX/Linux and capable of handling issues 24/7. Operations Engineer is responsible for handling L1 operations and should be responsible for identifying and troubleshooting issues related to the product.

What you'll be doing:

Be the Backup for the projects assigned and handle issues raised by client/internal team via call/mail/chat tools.

Need to address the tickets assigned and close the same within SLA.

Report to the peer with updated status on the assigned task.

Work in shifts and manage to close all the issues assigned to the team.

Routine sanity checks for proper operation of Six DEEs products

Implement monitoring tools and ensure the alarms are generating for all scenarios.

Troubleshoot for the issues and get it fixed permanently to ensure product stability.

Prepare monthly reports based on the tickets created and current status.

Ready to perform any tasks assigned based on the requirement

Qualification: B.A or MSC Degree in Computer Science or related fields

Basic knowledge in Linux concepts

Basic knowledge in Databases like MySQL/Oracle

Good written and verbal communication skills Good Analytical skills