Job Summary:
Under the direction of the marketing and Sales Division Head:
- Provides product, service, or equipment technical and engineering information by answering questions and requests.
- Identifies potential customers and plans and organizes sales call schedules.
- Maintains extensive knowledge of the products parts, function, and processes and assists to close sales where technical expertise may be required to fit the clients needs.
Duties and Responsibilities:
- Prepares and develops technical presentations to explain the companys products to customers.
- Closely works with the customers and engineers to ensure the products meet the system requirements.
- Collaborates with sales teams to understand customer requirements and provides sales support.
- Researches, develops and modifies products to meet customers technical requirements and needs.
- Helps customers who have problems with installed products and recommends improved or upgraded materials.
- Collects client feedback and evaluates the data to create new sales and marketing strategies to target customers.
- Identifies areas for improvement and communicates these issues with the sales division.
- Secures orders, guarantees product standards and assures product delivery.
- Recommends new and improved products to the customers and explains how the product could be utilized cost-effectively.
- Writes reports concerning the sales activities, Performs other duties as assigned by the Sales Division Head.
Department: Marketing and Sales Department
Reports To: Marketing and Sales Division Head
Required No.: 03/Three
Qualification Requirements:
Education:
- BA/BSc degree in Marketing, Business Management and in Water Supply and Sanitary engineering
Experience:
- 2 years of relevant experience and some background in construction work
Skills:
- Computer skills.
- Strong in technical, operational skills.
- Good written and verbal communication.
- Team oriented, Strong public relations skills.
- Strong numerical, analytical, and presentation skills.