ICT Specialist

• ICT strategy and Policies
• Risk Management
• ICT equipment maintenance
• Network administration and management
• System administration and management
• User training and support

DUTIES AND RESPONSIBILITIES:

ICT Strategy, policy and budget formulation & implementation:

• Define and implement the company ICT strategic objectives and goals in consultation with Board and Management
• Prepare and implement ICT budgets in line with overall Kefeta Youth SACCO requirements and departmental needs in consultation with Board and Management
• Development and update of the ICT Infrastructure annual plan and road map.
• Execute departmental objectives in line with the Kefeta Youth SACCOs strategic plan and aligning the ICT strategy
• Recommend and advise the CEO on ICT technologies, strategies, and their impact on the Society objectives
• Formulate and implement sound ICT policies, procedures, strategies, and systems.

ICT Risk Management:

• Ensure that data centers hosting the server are well protected and safeguarded against intrusion.
• Ensure successful server backup, routine testing of disaster recovery planning, backups and restore procedures for local drives.
• Maintain logs, determine critical versions of data, and execute related archiving procedures.
• Ensure secured LAN and WAN data network links to support distant users.
• Perform daily data backup according to the backup plan and conduct regular tests for the backup.

ICT Operational Services:

• Oversee and monitor Kefeta Youth SACCO co-banking system and ensure the availability of a stable and reliable ERP Systems, Mobile Banking system, SMS system and member portal

• Install, configure, monitor and maintain all computer systems and networks in the Kefeta Youth SACCO
• Configure, implement and upgrade hardware and software, sets up peripherals such as printers, routers, repairing equipment.
• Diagnoses hardware and software faults and solves technical and application problems.
• Troubleshoots, diagnoses problems, implements corrective action procedures within prescribed guidelines and/or escalates to other technical resources as appropriate.
• Updates and improves the companys website, and work to identify ways to increase website traffic and search engines ranking
• Social media accounts management.

ICT Administrative Services:

• Provide training and support for all users in all KEFETA YOUTH SACCO core financial system and other relevant ICT related issues
• Administers user accounts and carry out induction/training on applicable applications.
• Provide expert advice on and assistance in procurement of new ICT equipment, technical specifications and information on best options in the market.
• Prepare and submit weekly and monthly reports to the CEO
• Participate in ICT Committee meetings