Sr. Export Documentation Officer

Purpose of the job

Sr. Export documentation officers maintain contact with customers to inform them on the status of their shipments. He/she will be responsibilities maintaining an open office communication line for answering clients questions and providing helpful information to other callers.

Duties and Responsibilities

• Exchange bank details with client, receive shipping instruction and draft LC.
• Forward specification to operations for coffee preparation.
• Ensure coffee is already at warehouse.
• Ensure clients approval of coffee.
• Process certificate (quality, phytosanitary, fumigation etc.)
• Receive permit and forward to transistor along with shipping instruction and Invoice.
• Follow up, facilitate andsecure certificate (quality, phytosanitary, fumigation etc.).
• Follow up andreceive staffing report and request BOL.
• Receive and confirm BOL with the shipping line.
• Follow up ICO, TC, GSP, Annexes etc.
• Verify andcompile documents and forward to facilitator.
• Submit documents to the bank.
• Follow up and ensure the banks send documents to buyers bank
• File copies of all documents in customer file.
• Performs other related duties as assigned by the CEO

Education

• BA degree in logistic supply chain management, Business Management or related field of study.

Experience

• Minimum 3 years of work experience out of which 3 yearsSenior Export documentation officer.
• Preferable experience in Coffee Industry Company.

Required Skills

• Proven work experience as a Documentation Specialist or similar role.
• Outstanding organizational skills.
• Multitasking ability.
• Attention to detail.
• Excellent written and verbal communication.
• Relevant training and/or certifications as a Documentation Specialist.
• Willing to work long hours when necessary.