This Job post has expired!

Job Information

👉 Salary : As per the company Scale
👉 Employment Type: Full time
👉 Job Level : Mid Level ( 2+ - 5 years experience) 👉 Deadline : Mar 28, 2024

Activate Notifications
To receive the latest updates & jobs

Job Description

To perform all duties and tasks when rotated or assigned to another Department as per Master Task List for that Department.
To be fully conversant with all services and facilities offered by the hotel.
To cordially greet all arriving and departing guests and open the hotel doors for them as well as help them out off/into their car or taxi.
To ensure that the Place of Work and surrounding area is kept clean and organized at all times.
To assist guests with check-in and checkout and to carry their luggage to or from their rooms.
To maintain good traffic flows and keep the driveway free of traffic and accessible for the incoming vehicles.
To escort guests to their rooms and explain all services provided by the hotel such as restaurants, fitness centre, etc. Upon reaching the room explain about the climate control, minibar, fire exists, TV and if they need any other services.
Assist guests with room changes.
To handle routing of mail, fax messages, and delivery of newspaper to all rooms.
To provide sufficient information regarding sightseeing, museums, shopping etc.
To make sure that the storeroom for the luggage is well kept at all times.
To be able to give directions to major points of interest in the city.
To help unload luggage from vehicles.
To carry luggage from the Bell Desk to the front door when needed.
To handle guest enquiries in a courteous and efficient manner and report guest complaints or problems to supervisors if no immediate solution can be found and assure follow up with guests.

Job Requirements

Ideally with a relevant degree/diploma/certificate in Hospitality /Tourism management or related fields.
Minimum 2-years' work experience in related operations.
Good customer service, communications and interpersonal skills are a must.

How to Apply

Interested and qualified applicants are requested to apply only through ethiojobs.net.

Upload updated CV and application letter.

ONLY SHORTLISTED CANDIDATES WILL BE NOTIFIED