Re- Advertisement for Telemarketer

Overview

REALITY REAL ESTATE is one of the fastest growing real estate companies in Addis Ababa which specializes in building luxury apartments, commercial and Office buildings.

Job Description

Job summary

Telemarketer is responsible for contacting potential customers through telephone and informing them company products and services. He/she is responsible for tracking customer contact lists, explaining the benefits of the products and payment information.

Main duties and responsibilities:

• Answers incoming calls from prospective customers;
• Tries to contact prospective customers using a given phone directory to sell products ;
• Uses scripts to provide information about product's features prices etc.
• Obtains customer information such as name and address and requirements of customers;
• Asks customers relevant leading questions to understand their needs and recommends the best product or service for their purposes;
• Completes customer surveys to obtain information about potential customers;
• Performs other similar duties as assigned by immediate supervisor.

Required: 1

Career Level: Junior to Medium

Employment Type: Permanent

Qualification and Experience:

• BA Degree in any field with a minimum of 2 years direct or similar work experience in telemarketer/ customer service.

Competencies:

• Proven experience as telemarketer or similar sales/customer service role
• Excellent interpersonal and customer service skills
• The ability to be calm and working under pressure
• Proficiency in Microsoft Office Suite
• Professional attitude and appearance
• Persistent and results-oriented
• Trust worthiness