Customer Relationship Management

πŸ“ Business and Administration, Economics, Management
πŸ•’  Mar 26, 2024
πŸ—ΊοΈ Addis Ababa

Job Information

πŸ‘‰ Salary : as per the Company’s Scale
πŸ‘‰ Employment Type:
πŸ‘‰ Job Level : Entry Level (Fresh Graduate) πŸ‘‰ Deadline : Apr 05, 2024
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Job Description

Abay Logistics PLC aspires to become Ethiopia's preferred 3rd Party Logistics Company by applying insights and delivering technologically innovative outcomes. We want to create sustainable growth for all businesses and society at large.
Our company currently wants to employ very competitive and energetic staffs on the following vacant positions;
Specific Duties and Responsibilities (but not limited to)
  • Handle all customers related issues
  • Sell companys services
  • Process orders and transactions
  • Deliver information about a companys offerings
  • Provide proactive customer outreach
  • Handle customer complaints
  • Collect and analyzing customer feedback
  • Respond to customer reviews
  • Tracking customer service KPIs and metrics
Term of employment:Permanent
NB:Only short-listed applicants will be invited for interview and or written exam

Job Requirements

Qualification
  • Bachelor of Art Degree in Business Management or Marketing or Economic

Experience

  • Fresh graduate /Two years of total work Experience in Similar and related Business companies

Competence

  • Good interpersonal and communication skill
  • strong research and strategic analysis skills
  • Business Intelligence
  • Industry/market knowledge and expertise
  • Customer Relationship Management
  • Team Work

How to Apply

All interested candidates who meet the above criteria and wish to be considered are invited to submit their application with non-returnable comprehensive curriculum vitae (CV), a copy of credentials, and the names and addresses of three references announcement to: info@abaylogistics.com Please refer the job Title for easy reference. Only those applicants who will qualify the minimum requirements are encouraged to apply. For additional information, you can reach us with +251 118 132182/83

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Deadline
Apr 05, 2024
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Abay Logistics PLC
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