JOB DESCRIPTION
Ethio Impact Consulting plc is looking for Restaurant Manager on behalf of our client.
We are seeking a dedicated and experienced Restaurant Manager to oversee the daily operations of our restaurant. The Manager will play a key role in maintaining the highest standards of service, quality, and customer satisfaction. This position requires strong leadership, organizational skills, and a commitment to delivering a superb dining experience.
DUTIES AND RESPONSIBILITIES
- Team Leadership: Manage, motivate, and mentor restaurant staff, including servers, kitchen staff, and front-of house personnel, to ensure exceptional customer service and a positive work environment.
- Operational Efficiency: Optimize restaurant operations by implementing efficient workflows, procedures, and scheduling to meet customer demand while controlling costs
- Customer Satisfaction: Ensure a high level of customer satisfaction by monitoring service quality, addressing customer feedback, and resolving issues promptly and professionally.
- Menu Management: Collaborate with chefs and culinary teams to develop and update menus, pricing strategies, and daily specials to enhance the dining experience and profitability.
- Inventory Control: Manage inventory levels, including food, beverages, and supplies, to prevent shortages, minimize waste, and maintain product freshness.
- Health and Safety Compliance: Enforce health and safety standards, food safety protocols, and cleanliness guidelines to ensure a safe and sanitary dining environment.
- Financial Management: Monitor budget and financial performance, analyze sales data, and implement cost control measures to achieve financial targets.
- Staff Training: Develop and implement training programs to enhance staff skills, product knowledge, and service standards
- Shift Management: Oversee shift schedules, staffing levels, and labor costs to ensure optimal coverage during peak hours and maintain a smooth operation.
- Vendor Relations: Build and maintain relationships with suppliers, negotiate contracts, and monitor deliveries to secure high-quality ingredients and cost-effective supplies.
- Marketing Initiatives: Collaborate with marketing teams to execute promotional campaigns, events, and marketing strategies to attract and retain customers.
- Facility Maintenance: Ensure the restaurant's physical appearance is well-maintained, addressing repairs and maintenance as needed.