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Job Information

👉 Salary : Attractive
👉 Employment Type:
👉 Job Level : Unfilled 👉 Deadline : Apr 25, 2024

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Job Description

JOB DESCRIPTION

Ethio Impact Consulting plc is looking for Restaurant Supervisor on behalf of our client.

We are looking for a skilled Restaurant Supervisor who will oversee the daily operations of our restaurant. In

this role, you will be responsible for managing staff, ensuring customer satisfaction, and maintaining highquality food and service standards. You should have excellent communication skills, be able to work well under

pressure, and have a passion for delivering exceptional dining experiences

DUTIES AND RESPONSIBILITIES

Handling customer inquiries, complaints and queries in a professional manner;
Greet all clients with strong customer service and communications skills;
Plan, implement and manage overall Restaurant daily operations;
Responsible for maintaining a clean and safe reception area; keeping it tidy at all times;
Monitor employee performance and conduct regular evaluations to help improve customer service;
Ensure clients are well informed about our service and respective fees;
Resolve issues regarding Restaurant services, amenities, and policies
Ensure the daily sales amount is reconciled against the sales summary;
Trained new hires during orientation on hospitality, guest relations, policy, acceptable service and procedures
Provide exceptional customer service and lead staff to do the same
Develop strategies for improving our customers dining experience
Respond to customer complaints quickly and resolve them effectively
Work with staff to project future needs for kitchen supplies, goods, and cleaning products.
Maintain inventory of all needed supplies
Perform other related duties.

Job Requirements

REQUIREMENTS