Receptionist

Immediate Vacancy:

MeQrez Health Services is a share company incorporated in October 2020 with the aim of strengthening the health sector of Ethiopia. Its primary focus is to have companies in the health sector to help alleviate the health burden of the country with projects such as General Hospital, Chain of Pharmacies, Imaging & Diagnosis Center, Import and Export of Pharmaceuticals and Medical Consumables. MeQrez at its first phase, have pledged to bring smiles on the faces of ailing customers by providing highest customer care with affordable-cost and high-quality medication in Ethiopia by Ethiopians.

MeQrez is now looking to hire high caliber candidates who are visionary to contribute a positive impact in team of MeQrez for the following job positions:

Major Responsibilities of this role:

• Greet Hospital clients, determine nature and purpose of visit, and direct or escort them to specific destinations.
• Schedule appointments, maintain, and update appointment calendars.
• Transmit and receive information or documents to/from customers via telephone, mail, or other company communication media.
• Record guest comments or complaints, referring customers to managers as necessary.
• Hear and resolve complaints from customers.
• File and maintain records.
• Provide information about location of departments or offices, employees within the Hospital.
• Analyze and update data to determine answers to questions from customers regarding to service types, schedules, availability of specialists, and the like.

Required Number:1

Term of Employment: Permanent up on satisfactory completion of the probationary period.

Required skills and qualifications:

• BA Degree or Diploma Hospitality Management, Sales & Marketing with at least two years demonstrated work experience preferably in hospitality industry.
• High emotional & mental strength.
• Best observant & customer care.
• Willingness to take multi tasks & additional responsibilities.
• Best Interpersonal and communication skills with bilingual preference.