Program Analyst

We are looking for a detail-oriented and motivated program analyst to join our team. Reporting to the Program Manager, the Program Analysist will play a vital role in supporting the efficient and effective execution of program activities. This position will contribute to the program's overall success by providing administrative, data management, communications and coordination support.

Essential Duties and Responsibilities:

Provide administrative assistance to the Program Manager and Director, including scheduling meetings, managing calendars, and coordinating travel arrangements.

Prepare and distribute program-related correspondence, reports, and presentations.

Maintain program documentation, records, and files, ensuring they are organized, up-to-date, and easily accessible.

Support the Program Manager in data analysis and interpretation to inform decision-making and program improvements.

Assist in coordinating program activities and events, including meetings, workshops, and training sessions.

Prepare meeting agendas, minutes, and action items, ensuring timely follow-up and implementation.

Assist in tracking project milestones, deliverables, and timelines, and communicate progress updates to relevant stakeholders.

Collaborate with cross-functional teams, including technology, operations, risk management, and customer service, to facilitate program execution and address operational needs.

Contribute to a positive and collaborative work environment by sharing ideas, knowledge, and best practices.

Job Requirements:

Education

Bachelor's degree in a relevant field, such as business administration, finance, or a related discipline.

Experience

3+ years of experience in program coordination, project support, or administrative roles.

Competency/Prerequisites:

Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.

Proficiency in using productivity tools and software applications, such as Microsoft Office Suite (Word, Excel, PowerPoint) and project management tools.

Excellent attention to detail and accuracy in data entry and record keeping.

Strong written and verbal communication skills, with the ability to communicate effectively with diverse stakeholders.

Ability to maintain confidentiality and handle sensitive information with discretion.

Proactive and results-oriented mindset, with a willingness to take initiative and solve problems.

Ability to work independently and collaboratively in a team environment

Knowledge of the finance industry, lending processes, or digital platforms is a plus.