Senior System Administrator for Addis Ababa

Senior System Administrator for Addis Ababa

DB/ Vacancy- 0100/24

Job Summary

Senior System Administrator is responsible for the crucial job of maintaining the computer systems of the Bank. In addition he/she will be responsible for installing, maintaining, configuring and upgrading of Operating System, End User applications, IT equipment and Support systems.

Academic & Professional Qualification

Bachelors degree in Information Technology, Computer Science, Information Systems, Computer engineering or any other equivalent field.

Professional certification in MCSA (Microsoft Certified Systems Administrator) or A+ is an added advantage.

Experience

Minimum of five (5) years relevant experience

Behavioral Competency

Interpersonal and cross-cultural skills, including ability to build collaborative relationships with sensitivity to diversity/inclusion.

Creativity and innovation skills.

Action oriented.

Quality focus and attention to detail.

Professionalism and integrity in line with Dashen Bank values.

Good oral and written communication skills.

Critical and analytical thinking and problem solving skills.

Personal motivation and drive exhibited through commitment to hard work, continuous improvement and achievement of goals.

Good customer relationship management skills (internal and external customers).

Risk awareness and focus - demonstrates understanding of risk management practices, standards and regulatory requirements.

Required Technical Competency

Experienced Service Management professional.

Service Management or Support in a large-scale and diverse environment of incident management, escalation procedures and related disciplines.

Knowledge of ITIL disciplines.

Excellent customer facing/customer service skills.

Able to work under pressure and meet deadlines.

Understanding of IP networks traffic, firewalls, routing and switching

Able to troubleshoot IT equipment