Retail & Diaspora Business Officer - IFB

Retail & Diaspora Business Officer - IFB

DB/ Vacancy- 0104/24

Job Summary

Retail and Diaspora Business Officer - IFB is responsible for contributing in driving retail & diaspora business growth by implementing strategies, designing and executing marketing campaigns and monitoring business performance. In addition, the role holder is responsible for administering the cross selling effort of the bank products & services and support the provision of excellent customer service to IFB retail and diaspora customer.

Academic & Professional Qualification

• Bachelor Degree in Business Administration, Economics, Accounting, Management, Banking, Finance or other related fields.

Experience

• Minimum of four (4) years relevant experience.

Behavioral Competency

• Interpersonal and cross-cultural skills, including ability to build collaborative relationships with sensitivity to diversity/inclusion.
• Creativity and innovation skills.
• Action oriented.
• Quality focus and attention to detail.
• Professionalism and integrity in line with Dashen Bank values.
• Good oral and written communication skills.
• Critical and analytical thinking and problem solving skills.
• Personal motivation and drive exhibited through commitment to hard work, continuous improvement and achievement of goals.
• Good customer relationship management skills (internal and external customers).
• Risk awareness and focus - demonstrates understanding of risk management practices, standards and regulatory requirements.

Required Technical Competency

• Understanding of Diaspora Banking Business.
• Knowledge and experience in modern sales and marketing practices in financial services industry.
• Networking skills to effectively leverage on relationships that will enhance customer acquisition and retention.
• Extensive banking background, including understanding credit, risk management, and compliance requirements.
• Demonstrated ability to engage and influence senior level leaders regarding key business priorities, issues and initiatives.
• Familiarity with Islamic finance principles and the application of interest-free banking practices.
• Project management skills.