Product and Services Quality Engineer

Position Title: Product and Services Quality Engineer

Department/Program: Urban WASH

Level: TBD

Reports to: Market Development Director

Based in: Addis Ababa

Required number: One

Vacancy type: Internal and External

Duration of contract: Indefinite based on performance and availability of funds.

Remuneration: As per organization pay scale plus other PSI/Ethiopia staff benefits.

Application Deadline: May 21, 2024

Who we are?

Were Population Services International (PSI), the worlds leading nonprofit social marketing organization. We work to make it easier for people in the developing world to lead healthier lives and plan the families they desire by marketing affordable products and services that range from mosquito nets to contraceptives to HIV testing. We are a $560m enterprise based in Washington, DC, operating in the private and public sectors in more than 65 countries.

Join us!

There are over 9,000 PSIers around the world. Its a diverse group of entrepreneurs and professionals with an unusually wide range of backgrounds - from the medical industry to the music business - all with unique skills we bring to the job.

PSI/Ethiopia wants to reimagine healthcare, put the consumer at the center, and whenever possible, bring quality care to the front door. We achieve health impact in Ethiopia by working with both government and private partners and harvesting technology innovation to bring quality care closer to communities, schools, and homes. We empower consumers by including them in the design of healthcare solutions, offering them more healthcare choices, and helping them to have a voice in influencing national priorities. We work with all market actors in the health system to understand their needs, designing and delivering solutions so that market systems can sustainably serve consumers for the long term, helping to support the Government of Ethiopia in achieving Universal Health Coverage.

We are looking for a qualified candidate with an engineering background, who will support the development and innovation of sanitation products and services related to the entire WASH value chain and oversee that products and services sold and delivered by the private sector are high quality, durable, and environmentally compliant. This staff will oversee R&D activities for products and services that support private sector business models, and coordinate and institutionalize all technical capacity building and training for local businesses within local TVETs and institutions for sustainability and replication.

Sounds like you? Read on!

Duties and Responsibilities:

Under the supervision of Market Development Director, you will:

Scan needs and available WASH product and services innovations and provide recommendations for market entrance and scale.

Design adopt and implement new products and services concepts to the urban WASH market.

Implement product and service design approaches including user center design/ Human center design and iterative design process to ensure participation of users and actors in product and service design process

Ensure and establish quality standard measures tools and approaches for product and services.

Develop and adopt innovative alternatives and new technologies for traditional construction methods and use of inputs.

Prototype and test product concepts through standard tools and on field with consumers and market actors

Make recommendations on technical appropriateness of proposed design concept.

Provide specification, design, bill of quantity and quality and occupational standards for new and existing WASH product and services concepts.

Develop technical training manuals and guidelines for WASH products and services.

Train professional trainers and local artisans on WASH product and services

Develop prototype and disseminate audio visual and digital aide for trainers and local artisans.

Support project management related to product design and business model development.

Travel to the field and review technical aspects of new product installation within communities/consumers.

Serve us a technical liaison for communication on technical aspects of WASH products and services.

Key result areas

Develop appropriate product and services through User Center Design

Product and service prototyping and testing protocol and report

Technical design bill of quantity standard sand specification

Review technical reports with recommendations.

Technical training manual tailored to TOT training.

Technical quality assessment tools

Quality assurance and standards measures tools and approaches.

Program briefs, learning notes (in English), and other communication products.

Skill transfer through experiment practical exercise, training and backstopping.

Qualification

MSc/BSc in Civil/Water/ construction /mechanical Engineering or related fields.

Minimum 5 years with MSc and 7 years with BSc civil engineering experience in WASH, preferably with a development organization.

Demonstrated experience in technical quality assurance and improvement, with ability to document processes and systems in a digestible way and present them to management and staff.

Key Competencies

Demonstrated experience in product development, technical designs and training facilitation

Preferable to have experience in User Center design process

Excellent communication, strong leadership/management skills,

Proficient in English and Amharic languages both in oral and written communication

Knowledge of regional languages is preferred.

Comfortable using Microsoft Office and mobile applications

Skill in Auto cad/ Archi cad

Willingness to travel extensively.