Warehouse Supervisor

Edomias International Plc.is the Premier Human Resource solutions provider in Ethiopia serving clients for more than 15 years.

We invite qualified applicants for the position of Warehouse Supervisor at one of our clients Safaricom Ethiopia .

Role purpose:

Managing the company’s investment in stock (Network Equipment Items) to meet company requirements by ensuring accuracy of stock data in ERP systems, track inventory counts and check the items in inventory for damages or discrepancies.

Key accountabilities and decision ownership:

•  Achieve high levels of customer satisfaction through excellence in receiving, identifying, dispatching and assuring quality of goods
• Measure and report the effectiveness of warehousing activities and employees performance
• Organize and maintain inventory and storage area
• Ensure shipments’ and inventory transactions’ accuracy
• Communicate job expectations and coach employees
• Determine staffing levels and assign workload
• Interface with customers to answer questions or solve problems
• Maintain items record, document necessary information and utilize reports to project warehouse status
• Identify areas of improvement and establish innovative or adjust existing work procedures and practices
• Confer and coordinate activities with other departments

Key performance indicator areas:

• Customer Satisfaction index
• Process Efficiency
• Daily Order Fill Rates

Gross Salary Birr:-  30,000.00 ETB

Transport Allowance:-             1500 ETB

 Required:-  01(One)    

Role title: Warehouse Supervisor

Reports to: Executive Head of Department – Inventory, Planning & Distribution 

Function: Finance

Sub-function: Supply Chain Management

Financial Responsibility None

Direct reports: None

Dotted reports: None

Education & Experience:

• Degree in Technology, Engineering, Business or similar qualification
• Minimum 5 years experience as supervisor/lead

Core competencies, knowledge and experience:

 Business Competencies

 Working with Others

• Consciously takes steps to make the most of every conversation/interaction
• Identifies people’s needs, interests and motives to be able to influence the decisions they make
• Communicates simply to excite and engage people
• Pro-actively adapts own style and approach to build rapport, and work with others more effectively
• Builds and maintains strong relationships and networks

Operational Excellence

• Targets effort and resources on high-value, high impact activity  
• Focuses on achieving maximum performance and driving continuous improvement
• Thinks about processes and problems cross-functionally and end-to-end
• Uses knowledge of products, technology, process, systems and policy to solve problems

Creativity and Innovation

• Finds creative ways to exploit opportunities and solve problems
• Takes risks and pushes what is possible
• Experiments with unorthodox approaches

Working with Change

• Responds flexibly to changing situations
• Manages the business and people aspects of change to drive performance

Functional Competencies:

Inventory Management

• Knowledge in managing inventory levels, naming stock, tracking material requests , reorder dates, forecasting, pricing, inventory costs,variant sandorganizing all aspects of inventory.

Warehouse Operations

• Knowledge of strategic logistics drivers. Knowledge of receiving and storing product effectively and improving by designing and development efficient fulfilment, movement and storage systems.

Health, Safety and Sustainability

• Proactively seeks opportunities to increase sustainability in Company’s Supply Chain. Good knowledege of safe warehouse operating processes.