Information Technology Manager

Summary Job Description:  

·      Responsible for overseeing TCCE IT staff and daily IT operations.

·      Oversee and coordinate IT-related activities and provide support for smooth day-to-day operations.

·      In consultation with the HQ Information Technology department, develops, implements, and maintains a well-functioning IT system across The Carter Center Ethiopia Offices.

·      Ensures that the organization receives compatible, secured, and consistent IT support services, which contributes to the efficiency and productivity of TCCE activities and the achievement of its strategic objectives.

·      Responsible for developing TCCE IT strategic and operational plan as per the overall TCC IT policy and strategic plan and oversee its implementation.

·      Responsible to ensure effective and secured operations of all computer network systems.

·      Oversee the compliance to IT policies and procedures and ensures that the IT policies of the organization are shared and understood by all staff and adhered.

·      Assess the workflows of TCCE and support on the automation of the work processes and systems based on the operational and strategic need of the organization.

·      Collaborates with various department managers, project managers and regional offices to ensure that essential IT supports provided to staff and offices.

·      When approved, participated, and manages the acquisition, installation, configuration, coordination, monitoring, and maintenance of the software.

·      Delivers O365 strategies for documentation and storage of data and build staff capacity on Microsoft O-365 packages and related digital skills.

·      Attends monthly virtual IT meetings organized by HQ IT team and shares new developments to the country office as appropriate

·      Performs other duties as may be assigned by the supervisor.

Qualification:           BSc degree or higher in computer science, information technology, or related fields from a recognized university.

Experience:             Relevant experience of a minimum of eight years in working and managing IT support services.  

Additional Requirements:

·      Proven experience in managing IT infrastructure and services, computer network installation, and administration.

·      Experience in the area of data management and automation.

·      Proven work experience in supporting work process automation.

·      Professional track record of practical technical management experience.

Required essential skills:

·      Proven managerial skills and experience, proven IT expertise and technical proficiency.

·      Knowledge of current applications and trends in Information Technology.

·      Strong written and oral communication skills.

·      Strong customer service attitude and skills.

·      Highly organized, multi-tasked, and good time management skills. 

How to Apply: Interested applicants should submit their updated CV, application letter (Please indicate duty station & position applied for in the subject line) including photocopies of all supporting documents to the address given below.

HR.Ethiopia@cartercenter.org

Or

Submit your applications in person at TCC-E Country Office, HR Unit

Addis Ababa

Bole sub city, Woreda 06, House No. New

Around Gerji Mebrat-Haile,

+251 – 116 – 62 45 62 or +251 - 118 -69-95-37

v Female applicants are highly encouraged to apply

Only short-listed applicants will be contacted.