Sales Data Analyst

Purpose statement

Sales Data Analyst will work to ensure 100% usage of DMS/SFA application in the region, ensuring that all DT admin are performing expected job role by continuous monitoring, re-training & assessment of Sales KPIs. Sharing regular reporting regarding application utilization & salesman performance. Assist in seamless deployment & functioning of DMS-SFA application by Troubleshooting of technical & functional issues/challenges. Sharing regular feedbacks for product enhancement.

Duties and Responsibilities 

·       Help to conduct UAT on existing and New functionalities of DMS-SFA.

·       Re-training or issue handling for DT admin & Salesman.

·       He will be responsible for seamless functioning of DMS-SFA application in the region.

·       Ensure 100% usage of application.

·       Managing & measuring work of DT admins to ensure complete & authentic sales & distribution transactions are being entered in DMS.

·       Accompanying salesman in the market for observing & clarifying understanding gaps & to ensure right practices are being followed.

·       Sharing regular feedback on application performance & feature enhancement with DMS Team.

·       Troubleshooting of application issues & reporting it to Level2.

·       Analyze and share various reports with regards to DMS-SFA utilization & Salesman performance KPIs.

·       Highlighting salesman absenteeism, non-compliance & deviation of sales, distribution & route to market processes.

·       Highlighting issues on the ground which are a hinderance in DMS & SFA usage to capture secondary sales.

·       Support DMS team in continuous supervision and monitoring of the DMS/SFA solution and ensure to provide resolution of all issues within shortest period of time.

·       Provide timely and regular reporting to line manager about the performance of the solution and with recommendations to derive maximum benefits out of the solution. 

Qualifications:

·       Bachelor's degree in computer science, statistics, information systems or any related field of study.

·       Minimum 2 years working experience in IT or Application support

·       Experience with sales automation applications DMS-SFA.

·       Proficient in MS office Work, PowerPoint, Advance excel.

·       Knowledge of Sales & distribution process will be an added advantage.

Competencies:

·       Attention to detail

·       Reporting skills

·       Communication Skill

·       Negotiation Skill

·       MS offices competency

·       Interpersonal skill 

Qualified candidates who meet the above requirements can submit their CV and cover letter through ethiojobs.net by specifying the position and JOB ID in the cover letter.