Social Worker - Jijiga

Inkomoko supports entrepreneurs to grow their businesses in order to improve livelihoods, create jobs, and help communities thrive.

Founded in 2012, Inkomoko has worked with more than 60,000 entrepreneurs across East Africa, including thousands of refugee entrepreneurs. Inkomoko provides a combination of training, consulting, access to finance, and market-level systems change. We are the largest lender to refugee entrepreneurs in Africa.

Inkomoko has +390 staff in 30 offices across Rwanda, Kenya, Ethiopia, and South Sudan. Through Inkomokos 2030 strategic plan, we are adding 4 additional countries to improve the lives of more than 7.6M people by serving more than 550,000 entrepreneurs and investing $150M into refugee & host communities across Africa.

All staff at Inkomoko are connected to a shared set of organizational values:

• Purpose:be solutions-oriented, produce high-quality work, be a global leader.
• Achievement:push yourself to reach beyond what you previously thought possible.
• Improvement:be humble, engage in continuous growth through open & accurate feedback.
• Bravery:willing to take risks, create a safe space for others, be compassionate, inclusive.
• We Eat Goat:we celebrate success and support each other in hard times.

Inkomoko is an affirmative action/equal opportunity employer. Refugees, women, and persons who reflect the diverse communities we serve are strongly encouraged to apply.

Inkomoko in Ethiopia seeks highly talented, organized, and motivated Refugee staff to coordinate and work directly with entrepreneur clients in Jijiga.

The position holder will be based in Kebribebay refugee camp and will report directly to the Business Development Advisor with core responsibilities as follows:

Business Consulting & Client Relationship Management (60% of time)

• Intake process of program entrepreneurs and conducting monthly site visits to assess business needs and opportunities
• Generate cash flow statements and profitability analyses
• Provide informed, strategic, and realistic advice to help clients meet their objectives, or shift their objectives towards better sustainability/profitability
• Ongoing site visits to provide real-time advising to solve business changes and grow businesses
• Connect clients to other Inkomoko services, including training and access to finance
• Keep up-to-date the clients business information in an accurate manner in the system
• Serve as the lead through the enrolment process program entrepreneurs
• Serve as the financial literacy advisor to program entrepreneurs

Camp activities Coordination and Administration (30% time)

• Develop a good relationship with all partners in the camp
• Provide weekly and monthly reports on time
• Represent Inkomoko in Camp and stakeholder meetings
• Work closely with the Business Development Advisor to organize activities such as training logistics and delivery, refresher training, one on one consulting, focus group consulting, etc
• Ensure high turn-up of program participants during training delivery sessions
• Assist Inkomoko staff with all in-camp communications
• Make sure activities at the Camp are done in a timely manner
• Assist the M&E team with surveys and data collection at the camp
• Provide administrative support as needed
• Coordinate all the logistics and organization of Inkomoko activities in camp and host community

Communication (10%)

• Make a follow-up to ensure all messages are sent to Camp refugees and confirm messages have been received
• Communicate program details to refugee participants, as requested by Inkomoko
• Communicate about any challenge faced by participants during program implementation
• Perform any other duties as assigned

WHO WE ARE LOOKING FOR:

We are looking for candidates who will navigate fast-paced and resource-constrained environments with enthusiasm, patience, a sense of humor, and imagination.

Understanding of business concepts (Finance, Operations, HR, marketing, Business ideation, cash flow management, human-centered design & Business Model Canvas) and be able to teach these concepts to adult learners in non-traditional settings

The ideal candidate will fulfill the following requirements:

• Should have minimum, a Bachelor's degree in Business Administration or any other relevant field
• Minimum of 2 years of work experience in relevant or applicable field
• Shows perseverance, personal integrity, and critical thinking skills
• Able to work under pressure
• Should be outgoing and Social, honest and professional
• Excellent communicator to audiences in Somali, Amharic and English.
• Must be a refugee based in Kebribeyah camp full time and have access to a smart phone 24/7
• Experience in consulting, business planning, and providing business advice
• Strong financial and accounting skills familiarity with Ethiopias tax & financial policies
• Excellent computer skills, especially with MS Excel, Word and Google Drive
• Good written and oral communications skills
• Good presentation skills

This role is inside a high-growth, mission-driven social enterprise. By joining, youll access:

• Competitive salary, and potential Goal-based bonus
• Incredible company culture, including deep investment in your learning and growth
• Diverse colleagues and policies that show our commitment to equity and inclusion
• Talented, passionate, and committed team colleagues across the region
• Ability to make a significant social impact to your community
• Generous health insurance, staff savings, parental leave, sabbatical, and more benefits.