Training Support Associate - Assosa

Inkomoko supports entrepreneurs to grow their businesses in order to improve livelihoods, create jobs, and help communities thrive.

Founded in 2012, Inkomoko has worked with more than 60,000 entrepreneurs across East Africa, including thousands of refugee entrepreneurs. Inkomoko provides a combination of training, consulting, access to finance, and market-level systems change. We are the largest lender to refugee entrepreneurs in Africa.

Inkomoko has +390 staff in 30 offices across Rwanda, Kenya, Ethiopia, and South Sudan. Through Inkomokos 2030 strategic plan, we are adding 4 additional countries to improve the lives of more than 7.6M people by serving more than 550,000 entrepreneurs and investing $150M into refugee & host communities across Africa.

All staff at Inkomoko are connected to a shared set of organizational values:

• Purpose:be solutions-oriented, produce high-quality work, be a global leader.
• Achievement:push yourself to reach beyond what you previously thought possible.
• Improvement:be humble, engage in continuous growth through open & accurate feedback.
• Bravery:willing to take risks, create a safe space for others, be compassionate, inclusive.
• We Eat Goat:we celebrate success and support each other in hard times.

Inkomoko is an affirmative action/equal opportunity employer. Refugees, women, and persons who reflect the diverse communities we serve are strongly encouraged to apply.

Inkomoko Ethiopia seeks a highly talented and experienced Training Support Associate (TSA) to work directly with entrepreneurs to help them develop the skills to scale their businesses. The Training Support Associate (TSA) will be working reporting to the Senior Trainer to implement Inkomoko training for a variety of businesses across Assosa Region . Specific responsibilities include:

TRAINING COORDINATION & ADMINISTRATION (60% time)

• Maintain a database and records of training participants with fidelity
• Assist in the participants' training evaluation
• Assist in logistics such as securing the venue, stationery purchase, printing, booklet distribution, etc.
• Maintain a filing system for training-related documents (e.g. Training participant survey documents)
• Be the person of contact for all training participants for training communication
• Manage training for all incoming refugees and host entrepreneurs in the Business Growth Department
• Implement training as part of the ongoing classes scheduled for Inkomoko entrepreneurs
• Identify and enroll entrepreneurs to join INKOMOKO program
• Deploy a wide variety of training methods both in person and digital - iterating as needed
• Develop new and review existing content to match entrepreneurs' needs and refugee business dynamics;
• Draft training reports and update the online reports;
• Mobilize and follow up on entrepreneurs to ensure high attendance;
• Coordinate with Training Support Associate for smooth logistics;
• Participate in capacity-building workshops on a range of topics related to business growth, including HR, accounting, finance, marketing, human-centered design, and innovation.
• Liaise with the cleaner to ensure that all offices, facilities, and rooms are kept clean on a daily basis
• Deal with suppliers in a professional and cost-effective way

COMMUNICATION (30% time)

• Handle & translate documents from English to Arabic, Amharic or any other language as may be required
• Explain to Community Leaders and visitors the work of Inkomoko Assosa
• Assist M&E Associate in collecting data and post-training surveys.
• Manage the schedule and delivery of services throughout entrepreneur engagements;
• Regularly track and report on the progress of entrepreneur work and deliverables;
• Maintain and organize entrepreneur files

GENERAL ADMINISTRATION (10% time)

• General maintenance of entrepreneur files, reports, and coordination with colleagues.
• Contribute to staff meetings, annual retreats, and monthly entrepreneur Services meetings.
• Participation in ongoing entrepreneur tracking and implementing Inkomokos impact evaluation programs every quarter/year
• Represent Inkomoko in partners' meetings and any other events in camps as assigned
• Participate in the development of Inkomoko goals, strategies, and planning
• Represent Inkomoko in the local business community and at conferences or other events
• Keep up to date on the latest business and industry trends in Ethiopia and across Africa

We are looking for individuals who are passionate about entrepreneurship and have the skills and experience to help entrepreneurs make lasting changes to their businesses. We are seeking candidates who work quickly and thoroughly, collaborate, and are both kind and serious.

The ideal candidate will have the following qualifications:

• 2+ years of work experience in a relevant or applicable field
• Possess a Bachelor's degree or related Advanced Diploma
• Experience in consulting, business planning, and providing business advice
• Strong financial and accounting skills; familiarity with business financial policies in Ethiopia
• Flexible and able to deliver results under pressure
• Excellent computer skills, especially with MS Excel and Word
• Good written and oral communication skills
• Good presentation and training skills
• Shows perseverance, personal integrity, and critical thinking skills
• Outgoing and social
• Honest and professional
• University education OR currently pursuing it
• Be between the ages of 25-35 years.
• Excellent communication to audiences in Amharic, Arabic, English, French, Swahili and other local languages spoken in the camp/settlement would be an advantage
• Access to a smartphone 24/7 is a plus.
• The candidate should not be employed by any other organization with camp/settlement activities.
• Good at translation from English to local languages (Amharic, Arabic, other local language), would be an advantage
• Ready to reside in Assosa, Bambasi, and /or Tsore Refugee camp

This role is inside a high-growth, mission-driven social enterprise. By joining, youll access:

• Competitive salary, and potential Goal-based bonus
• Incredible company culture, including deep investment in your learning and growth
• Diverse colleagues and policies that show our commitment to equity and inclusion
• Talented, passionate, and committed team colleagues across the region
• Ability to make a significant social impact to your community
• Generous health insurance, staff savings, parental leave, sabbatical, and more benefits.