Senior Retail & Diaspora Business Officer-IFB

Senior Retail & Diaspora Business Officer-IFB

DB/ Vacancy-0183/24

Job Summary:

• Senior Retail and Diaspora Business Officer - IFB is responsible for driving retail & diaspora business growth by implementing strategies, designing and executing marketing campaigns and monitoring business performance. In addition, the role holder is responsible for administering the cross selling effort of the bank products & services and support the provision of excellent customer service to IFB retail and diaspora customer.

Academic & Professional Qualification

Bachelor's degree in business administration, Economics, Accounting, Management, Banking, Finance or other related fields.

Experience

•  Minimum of five (5) years relevant experience.

Behavioral Competency

• Interpersonal and cross-cultural skills, including ability to build collaborative relationships with sensitivity to diversity/inclusion.

• Creativity and innovation skills.

• Action oriented.

• Quality focus and attention to detail.

• Professionalism and integrity in line with Dashen Bank values.

• Good oral and written communication skills.

• Critical and analytical thinking and problem-solving skills.

• Personal motivation and drive exhibited through commitment to hard work, continuous improvement and achievement of goals.

• Good customer relationship management skills (internal and external customers).

• Risk awareness and focus - demonstrates understanding of risk management practices, standards and regulatory requirements.

Required Technical Competency

• Good understanding of retail banking, consumer finance, and diaspora markets.

• Knowledge and experience in modern sales and marketing practices in financial services industry. 

• Networking skills to effectively leverage on relationships that will enhance customer acquisition and retention.

• Good banking background, including understanding credit, risk management, and compliance requirements.

• Demonstrated ability to engage and influence senior level leaders regarding key business priorities, issues and initiatives.

• Familiarity with Islamic finance principles and the application of interest-free banking practices.

• Project management skills.

How To Apply

1. Interested and qualified applicants should apply through  

https://forms.office.com/r/3pEYjG3aAY

2.   Applicants should fill all the details on the vacancy application form and make sure you submit after completing all the questions.

3.   Finally, please scan all relevant credentials (Uploading relevant credentials that verifies educational qualification, work experience licenses, certifications …. etc which are stated on the application form /CV).

3. Login to ethiojobs vacancy application website and attach the scanned documents in PDF format (*mandatory).

NB. *Applicants who do not have ethiojobs account need to register using personal email account,

      *CV‘s shall not be more than 3 pages and saved in PDF format (mandatory

NB: - Dashen Bank does not charge a fee at any stage of the recruitment process. Hence, if you are asked for any please refuse. 

• Female applicants are highly encouraged to apply