Quality Assurance Manager

Under the general direction of the ChiefExecutive Officer and in accordance with general policies and procedures of the Company and national and international food laboratory quality assurance requirements, plans, organizes, coordinates and directs the quality assurance functions of the company; formulates policies, strategies and procedures for the quality assurance function; develops, implements and maintains quality assurance systems

and procedures.

• Plans, organizes, co-ordinates, executes and directs the quality assurance functions of the Company;

• Formulates policies andstrategies for qualityassurance and ensures their implementation uponapproval;

• Prepares long, mediumand short term operation plansfor quality assurance and ensures theirimplementation upon approval;

• Ensures the design,documentation, implementation and maintenance of appropriate qualityassurance systems and procedures and ensures theirimplementation upon approval;

• Verifies and confirms compliance to standard operating procedures, manuals and systems put in place by the company and takes the necessary measures in cases of non-compliance;

• Organizes, coordinates and directs qualityaudits for testing, products and systemscertification and inspection services;

• Reviews on-conforming audit results to find out the root causes of the irregularity and take appropriate corrective actions;

• Designs and executes internal audit program for the laboratory, implement it; collects feedbacks and takescorrective actions to resolve identified problems based on the audit findings;

• Communicates with Customer Service and marketing units to obtaincustomer quality related complaints and take the necessary corrective measures in collaboration with concerned unit;

• Organizes and coordinates the design and implementation of full-fledged quality management system in the company by developing top management awareness to set out quality assurance policy, train experts, etc. and designing systems and procedures so as to minimize internal & external quality failures and thereby reduce quality costs;

• Identifies the training needs of employees for quality improvement and develop and implement proper training planin collaboration with concerned units;

• Spearheads the formulation, introduction, maintenance and continuous improvement of quality management system for the Company;

• Keeps abreast with latest national and international certification and accreditation requirements for food andagricultural product laboratory services and ensures compliance;

• Prepares and submitsperiodic performance reports on the performances and activities of the Department.
• Evaluates the performances of employees working under his/her supervision; and
• Performs other related managerial and non-managerial tasks.

MSc or BSc in Chemistry, Biology, Food Sciences, Quality Management or closely

related fields

8 or 10 years,respectively, in closely relevant areas, of which 4 years shouldbe in

quality management