Telemarketing Specialist

REALITY REAL ESTATE is a construction and real estate company striving to contribute significantly to the real Estate sector of Ethiopia.  Now we are looking for competent professionals to be assigned immediately to the following vacant position.

Job Summary 

This is a full-time on-site role for a Telemarketing Specialist located in Addis Ababa, Ethiopia. The Telemarketing Specialist will be responsible for performing day-to-day tasks related to lead generation, customer service, communication, customer support, scheduling appointments, providing exceptional customer service, and promoting our services to potential clients.

Main duties and responsibilities

• Cold call people using a given phone directory

• Generating potential customer leads

• Answer incoming calls from prospective customers

• Use scripts to provide information about product’s features, prices etc. and present their benefits.

• Ask questions to understand the customer’s requirements

• Persuade the customer to buy by demonstrating product & services

• Record the customer’s personal information accurately in a computer system

• Deal with complaints or doubts to safeguard the company’s reputation

• Go the “extra mile” to meet customer satisfaction

• Keep records of calls and useful information

Career Level:  Junior

Employment Type: Full-time

Salary: Negotiable

Qualification

• A minimum of 1-year experience as a telemarketer, in customer support

• Previous experience in real estate is a plus

• Bachelor's degree in marketing, Business Administration, or related field

Competencies:

• Lead Generation and Sales skills

• Strong customer service and communication skills

• Proficiency in local languages and English

• Excellent interpersonal and negotiation skills

• Ability to work in a fast-paced environment

How To Apply

Applicants who fulfill the above-mentioned criteria can submit a non-returnable application letter, CV, and relevant supporting documents in a Word or PDF file within 7 consecutive days to the following email address:  realityhrgs@gmail.com by mentioning the job title in the subject line or interested applicants can apply in person at reality real estate office bole brass near Yugo City Church, 6th floor. Only short-listed candidates will be contacted and applications after the deadline shall not be accepted. 

For additional information you can call at: 0116663339