IT Officer

Job Description: 

• Responsible to develop for end-to-end e-commerce platform.
• Responsible to develop mobile applications.
• Develop E-commerce platform development strategies to meet revenue and growth targets through digital customer venues. Understand online analytics and metrics to strategically plan and implement sales growth.
• Entering trade data to our B2B platform.
• Develop scheduled marketing content for all our online / offline marketing channels.
• Develop content for social media sites such as Facebook, Instagram, LinkedIn and Twitter.
• Troubleshoot any issues with our websites working closely with our website content providers and hosts.
• Responsible for daily supervision, development, and performance evaluations of our E-commerce online/offline B2B marketing channels.
• Update websites daily. Produce original blog content for our websites. Produce digital marketing ads for e-blasts and Google’s display network. 
• Maintain Google pay-per-click campaigns.
• Work closely with our marketing agency to continually develop SEO strategy.
• Shoot and edit videos and photography.
• Work closely with sales staff to manage review software and maintain customer satisfaction.
• Work with the Marketing team to develop promotions.
• You will drive conversion rate optimization, site merchandising, user experience, and site operations for our ecommerce website.
• Manage several key accounts across different categories local & international, responsible for the daily account management matters and the business results of these accounts.
• Able to identify customer’s pain point.
• Able to communicate and collaborate with local and international sales representatives.
• Train and coach sales staff in standard policies, procedures, and best practices in terms of optimizing our B2B systems.
• Able to work independently and also a good team player, share the company core value and commit to meet the deadlines under time constraints.
• Support customers in virtual or on place. 
• Able to continuously develop and grow our E commerce business.
• Willing to take pre-employment and on job trainings.
• Able to attend local and international trade related events.

Key Responsibilities:

- Manage and maintain IT infrastructure, ensuring seamless operations.

- Provide technical support and troubleshoot hardware and software issues.

- Implement security measures to safeguard company data.

- Collaborate with the HR team to support IT-related needs.

- Design and create graphics, videos, and other multimedia content using tools like Photoshop and video graphics design software.

Salary and Benefits: Negotiable

Required Qualification:

Degree in Computer Science & IT, Software Engineering or any other related field of study- with video and graphics design, E-Commerce platform development, social media marketing content development, mobile application development, cloud computing, software development, computer networking, animation, and Photoshop skills.

Must-Have Skills:

- Proven experience as an IT Officer or similar role.

- Strong knowledge of IT systems, networks, and databases.

- Proficiency in graphic design, Photoshop, and video graphics design.

- Excellent problem-solving skills and attention to detail.

- Ability to manage multiple tasks and projects simultaneously.

- Strong communication and teamwork skills.

Mandatory: 

• Strong English verbal and written communication 
• Other local and foreign languages proficiency is a plus

How To Apply

Interested applicants must attach/send scan copy of their supporting documents (Educational credentials & work experiences letter) on the below email address.

Apply here: job@enisra.com