C-SAFE Officer

FH Culture

All we do, and how we do it, seeks to promote God’s beauty, goodness, and truth in a broken world. As such, we are defined by our ability to make people’s lives measurably better; our ability to deliver impact is the measure of our collective success. For we know that we are God’s handiwork, created in Christ Jesus to do good works, which God has already prepared in advance for us to do. At Food for the Hungry, we operate under a set of values called Heartbeat Values.

Position: C-SAFE Officer

Duty Station: Endabaguna, Tigray

Duration of Contract: Temporary Contract

Closing date: July 18, 2024

Job Summary

Responsible for planning, implementing, FH CSAFE Policy at the AP level and ensuring that any risk is timely captured and addressed.

Principal Responsibilities

1. Responsible for the rollout of the current C-SAFE operational manual through participation of the program team and the communities where FH Ethiopia works. 

2. Understand and identify locally appropriate, user-friendly and culturally sensitive communication channels for feedback at the project level.

3. Establish detailed work plans at the project levels for the rollout of C-SAFE, at the project level and ensure that set out processes, procedures and forms are consistently used at the project level.

4. Continuously communicate Information, Education, and Communication (IEC) material (sensitization materials) for the project staff and Donor/FH’s key messages for the community during food distribution. 

5. Continuously report operational work plans for the rollout of C-SAFE including processes and procedures of the project to the Country Advisor.  

6. Work closely with the local MEL staff to analyze trends in feedback received at the project level and continuously report to the project coordinator. 

7. Together with the project program teams, conduct C-SAFE assessments and evaluations, and follow up on the progress of feedback throughout the project implementation.

8. Provide periodic reports to the project coordinator regarding the status of and updates regarding project level C-SAFE cases.

9. Conduct community orientation sessions on C-SAFE and their roles and responsibilities toward a successful implementation of accountability and reporting mechanism. 

10. In collaboration with human resources (HR), conduct C-SAFE training and orientation at the project level.

11. Work closely with all concerned government experts at Zone as well as Woreda level. 

12. Strengthen the complaint feedback mechanism at all food distribution points, ensure feedbacks are well communicated and documented 

13. Provide technical support for all emergency Response Officer, Data Clerk and Commodity distributors in order to ensure the beneficiaries are well listened and their feedback are responded timely. 

14. Other duties assigned by the project coordinator.

Safeguarding Policy

FH strives to provide an environment free from sexual exploitation and abuse and harassment in all places where relief and development programs are implemented. FH holds a zero-tolerance policy against sexual exploitation and abuse and harassment. FH expects its employees to maintain high ethical standards, protect organizational integrity and reputation, and ensure that FH work is carried out in honest and fair methods, in alignment with the FH Heartbeat and safeguarding and associated policies. Violations to stated policies will be subject to corrective action up to and including termination of employment.

Gender Responsibility

? Provide adequate time to staff to participate in gender sensitivity workshops and related events.

? Through observation, interviews, and spot-checks, ensure that the staff planning process is gender sensitive.

? Build a better gender balance in staffing through affirmative action.

? Observe if women staff are as involved as men in high-profile activities such as interaction with visitors and chairing meetings, and take corrective action if warranted.

? Encourage female staff to participate in external networks (local and regional), as well as seminars and cross visits.

? Facilitate open and regular discussions with staff on about the work environment, policies, and values convenient to gender issues.

Safety & Security Responsibility

? Encourages compliance of Safety and Security principles and policies of the organization by all staffs;

? Visiting project Offices and operational areas periodically to meet staff and making sure that all staff members are aware of the safety and security procedures;

? Explains to staffs the reasoning behind the organization’s safety and security policies and procedures

? Organizing local training sessions, such as First Aid, Fire Safety, and Defensive Driving for staff members. If possible, he/she should conduct briefing and training sessions himself/herself;

? Ensures that safety and security objectives are added to performance reviews and evaluations of all staff members;

? Encourages staffs to adopt safe and secure practices. Ensuring that updated personnel information related to safety (Record of Emergency Data) and security management are kept in Human resources.

Experience

?   Minimum of three years related experience and  preferably in a similar program or INGO.

Education/Certifications

? Degree in Agriculture, Rural Development, Natural Resource management, Psychology or other related fields

? Training/ Prior experience in community reporting, 

Job Level Specifications

• commitment to serving the poor and in full agreement with FH’s Christian foundation and beliefs as expressed in The Heartbeat: our Values, Vision, and Purpose.

• Excellent writing skills in English with proven ability to review plan/reports with donor requirements/standards,

• Computer literate in Microsoft Programs,

• Strong Interpersonal skills,

• Emotional maturity,

• Cross-cultural Sensitivity,

• Ability to work effectively under pressure.

• Able to self-manage a diverse and dynamic set of responsibilities, proactively solve problems and / or suggest viable solutions while advancing goals and objectives;

Distinguishing Competencies

? Proactive personality & self-initiative.

? Computer literacy

? The ability to work independently and productively with multiple stakeholders in a fast-paced environment.

Language

? Proficiency in both spoken and written English; ability to read, analyze, and interpret general business periodicals, or government regulations. He/ She has the ability to write reports, understand the rural context, 

Supervisory Responsibility

? None

How To Apply

How to Apply

Female Candidates are highly encouraged to apply.

Competent candidates should submit their application and updated CV’s ONLY to: recruitment_fhe@fh.org

Candidates MUST refer the position title " C-SAFE Officer" on the subject line of their email and applications.

Important Notes:

Please note that the subject of your email should be the position title " C-SAFE Officer".

Applications should be sent only once and repeated receipt of applications from one person is not acceptable.