Monitoring & Evaluation (M&E) Coordinator (MEC)

About CVT:

The Center for Victims of Torture (CVT) is an international nonprofit organization dedicated to providing trauma rehabilitative services to survivors of gross human rights abuses, including torture, and works toward a future in which gross human rights violations cease to exist and victims have hope for a new life. We are headquartered in Minnesota, USA with offices in Africa and the Middle East. We work locally, nationally, and internationally through programs that provide trauma rehabilitative services, conduct technical assistance and capacity building to human rights activists, civil society organizations, and local service providers around the world who can prevent and treat gross human rights abuses, and advocate for human rights and an end to gross human rights violations.

General Description of Role

The Monitoring & Evaluation (M&E) Coordinator is responsible for monitoring and supporting all data systems in the M&E departments of the CVT-Tigray programs and analyzing data for program evaluation. The main tasks are supervising M&E officers in collecting and reporting on clinical activities and project data, as well as enhancing management and analysis of data. S/he will implement and maintain data collection systems, monitor the integrity of collected data, and provide support and oversight for data collection processes. S/he will conduct statistical analyses of data and will write or contribute to reports to a variety of audiences. S/he will consult with and support managerial and clinical staff about monitoring and evaluation and data-related issues. S/he will supervise M&E staff. S/he will work closely with the Evaluation & Research Department at headquarters. S/he will provide overall management support for the monitoring and evaluation systems. The position will be based in CVT Addis Ababa office.

Job Responsibilities

Manage Monitoring and Evaluation Systems and Data Quality (35%

• Monitors and contributes to all data collection and data entry processes, including project activities/services data and individual beneficiary clinical data
• Provides assistance to project staff to ensure validity and reliability of all data
• Detects and resolves data integrity issues, regularly completes thorough data cleaning procedures 
• Supports the maintenance of organized and documented archives of clinical data and service records; regularly backs up all data and provides data to headquarters
• Ensures confidentiality of paper and electronic data and that ethical practices are observed and in accordance to the Organization’s policies
• Identifies problems with data collection, including patterns of missing data, low internal reliability, problematic content of particular questions. 
• Collaborates with clinical, research, and administrative staff to report and solve data-related issues
• Ensures practices comply with CVT M&E procedures 

Data Analysis for Program Evaluation: (20%

• Regularly analyzes clinical outcome and service/activity data. 

• Analyzes and interprets results for reporting and other purposes using Excel, SPSS, or other programs, including writing syntax files for statistical software packages. 

• Regularly calculates frequencies, descriptive statistics, and generates figures and graphs.

• Analyzes clinical outcomes using crosstabs, t-tests, ANOVA, Cohen’s D, and other statistical techniques. 

• Proactively devises and conducts additional analyses as needed to respond to requests and proactively addresses substantive evaluation or clinical questions. 

• Conducts data analyses that are of high quality, using rigorous and appropriate statistical methodology, and responds to clinical and program requests for analyses. Accurately interprets statistical analyses.

• Able to independently design and implement accurate and relevant statistical analyses.

Reporting: (25%)

• Contributes to regular reporting for both internal and external audiences, including by ensuring data represented in all reports are accurate. External reports include to funders and local authorities; internal reports include monthly reports to headquarters, requests from research, clinical, policy, or administrative staff, or other ad hoc requests. 
• Cooperates with and provides leadership to team to ensure reports are prepared and submitted by deadlines. 
• Organizing and combining individual internal and external grant reports from each program location to produce one comprehensive report detailing all programmatic activities in Ethiopia.

Supervision and Training (10%)

• Conduct on-going supervision, formal training, staff support, promote self-care, mentoring, and modeling to M&E officers. 
• Design and carry out training programs for the M&E departments and wider interdisciplinary teams. Continually assess learning needs of M&E staff, develop and modify individual professional development plans, and adapt training and coaching accordingly. Adapt training style, content, and frequency to meet both individual and team needs. 
• Participate in hiring and orientation for new national M&E staff.

Consultation and Communication (5%)

• Consults across departments with CVT staff concerning data management, data collection, data analysis, or evaluation topics. 
• Promotes mutual understanding and maintains proactive communication with clinical staff and Evaluation & Research Department, including participation in clinical meetings as possible. 
• Gathers meaningful questions from clinical or administrative staff about CVT beneficiaries or programs.

Other Duties: (5%)

• Assists with any other related M&E activities as deemed necessary by the Clinic Manager, Zonal Manager, and/or Evaluation & Research Department.

Reports to: HQ Program Evaluation Advisor (technical) and CPD (adminstrative)

Supervisory responsibilities:

• Monitoring & Evaluation Officers (2)

  Collaboration:

  Internal: (in country) Other (Associate) Psychotherapist/Trainers, (Associate) Physiotherapist/Trainers, Clinic Manager, Training Manager, national clinicans, (HQ) International services program Team, Evaluation & Research Department

  External: Donors, funders

  Work Environment: 

• Typical office environment

• This position will be based in Addis Ababa. The position may travel to other work sites. Occasional travel by car/van to other sites or cities in Ethiopia may be requested.

  Physical Demands: While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to sit; stand; walk; use hands to finger, handle or feel; and reach with hands and arms. This position requires the ability to occasionally lift office products and supplies, of 10 to 15 pounds. This position may require occasional car travel up to 3 hours per one-way journey.

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  General conditions 

• Maintain neutrality regarding any sensitive issues such as religion, ethnicity, disability, minority or 
• political affiliation 
• Strong commitment to serve beneficiaries of CVT’s project regardless their religion, gender, minority affiliation or ethnic/political background 
• Is strictly committed to respect CVT’s confidentiality policy and refrain from using any information that s/he will know about a client outside of CVT 

• Will not approach (potential) beneficiaries for their involvement in non-CVT activities without prior approval of CVT supervisor. 

  Keep absolute confidentiality on all information managed. 

• Obligated to report any information to the supervisor when the security of CVT staff and/or of CVT beneficiary might become an issue. 
• This job profile can be adapted and changed according to the evolution of CVT activities. 

• Regular work week is Monday through Friday

Supervisor:    Program Evaluation Advisor HQ (technical); Clinical Program Director (CPD) (administrative)                  

Location:        Addis Ababa office

Required Qualifications

• Minimum of bachelor’s degree in statistics, mathematics, social sciences, management information systems, business, or related field with substantial research and/or data analysis training component

• At least 3 years of specialized experience in designing or managing research projects, conducting program evaluations, conducting statistical analyses, and managing data in a work setting

• At least 1 year of experience providing direct supervision or management

• Excellent/Advanced computer skills in Microsoft Office (particularly Excel, Word, Access)

• High level of competence in SPSS and/or other statistical software package; familiarity with relational databases; ability to write syntax for SPSS and/or other statistical software

• Excellent numeracy skills, including knowledge and skills in statistics and psychometrics

• Excellent written and spoken communication ability in Tigrigna and English

• Ability to communicate in a highly professional manner with a variety of audiences

• Ability to work independently, self-motivated, able to consistently meet deadlines

• Good team player, able to take directly and work collaboratively with others

• Excellent interpersonal skills, strong written and verbal communication skills 

• Highly organized and detail-oriented

• Interest or commitment to international human rights and the field of humanitarian work

PREFERRED QUALIFICATIONS 

• Advanced degree or other certifications in statistics, social science, computer science, program evaluation, etc.

• Experience with online surveys, such as Survey Gizmo

• Experience working in a humanitarian setting, particularly with refugees

• Experience working in a clinical / mental health setting

How To Apply

Please write an English letter of application stating clearly, what motivates you to apply for the above position and how your qualifications and experience are relevant to the post. Include a copy of your CV,

 application letter, and the names and contact information of three references. Do not bring original documents, as these will not be returned to you. Submitting false information will result in your application

 being disqualified. 

Please submit applications with the subject title “Monitoring & Evaluation (M&E) Coordinator Position Application [Your Name]”: 

Ethio-Jobs: Please e-mail applications to cvtethr@cvt.org, E-mails with attachments should not exceed a total of 1MB.  

Shortlisted candidates will be invited for a written exam and interview. Late or incomplete applications will not be considered.  

Closing date for applications: July 25, 2024 before 5:00pm 

Qualified female candidates are strongly encouraged to apply. 

CVT has a zero tolerance to Sexual Exploitation and Abuse of beneficiaries. 

Protection from Sexual Exploitation and Abuse (PSEA) is everyone’s responsibility and all staff are required to adhere to the Code of

 Conduct, that enshrines principles of PSEA, always (both during work hours and outside work hours).