Room Division Manager

Job summary: to responsibly coordinate and manage room division, spa, housekeeping, laundry and maintenance functions of the hotel

Duties and Responsibilities:

• Supervise, coordinate and control the front desk, telephone, bell, and business centre operations, housekeeping operations, IT and maintenance operations 

• Follow up and correctly coordinate the room status with the front office operations and, report to financial manager, and general manager. 

• Ensure the smooth handling of individual and group check in and departure processes. 

•  Prepare room occupancy forecast and disseminate the forecast for concerned departments

• Ensure the smooth and safe flow of job, provision of information, allocation of rooms, collection of room and other revenue on timely basis. 

• Know and implement various room rate categories to ensure maximum room occupancy and to attain maximum room revenue. 

•  Ensure the systematic organization of information in a way it easily can be traced and provided to hotel clients. 

•  Ensure the safety, security, and privacy of all room guests. 

• Ensure the proper summarization of daily rooms and other sales transactions and handover it to finance. 

• Plan, organize, coordinate, direct, and control the housekeeping activities of the hotel. 

• Ensure the proper allocation and efficient utilization of resources within his / her department. 

• Coordinate and manage the activities of hotel engineering and maintenance functions. 

• Ensure the smooth flow of the entire hotel operations relating to equipment and machinery by managing preventive and proactive repair and maintenance responsibility.

Category: Hospitality

Terms of employment: permanent, after 60 days probation periods

Salary: As per the hotel scale and very attractive

• BA Degree or above holder in Hotel Management, Management and Tourism, or related fields.

Experience

• At least five years relevant work experience, out of which 3 years in top management positions in three or above-star level hotels.

• Work experience in Front office operation, supervisor or manager is mandatory

Human relations skill

• Good human relation skill and ability to deal with people from diverse backgrounds and has proven people management skill.

Language proficiency

• Good command of spoken and written English is required.

  • Knowledge of additional national and international languages is desirable.

Computer skills

• Command of computer applications & working knowledge of senate systems such as PEDS or similar software.

Industry knowledge: Thorough knowledge of the hospitality industry and business.

How To Apply

Interested applicants who fulfill the above criteria are humbly requested to send their CV and scanned copies of their credentials through stated email address within 7 working days, effective from today. Should you need additional information, please feel free to call 0903 28 3846/0929957547 during office hours. Only shortlisted applicants will be contacted soon.
hr@naflethotels.com or gm@naflethotels.com
Note: Use” Job Title” as the subject line of your email!