Client Care Assistant (Internal/External)

Under the general supervision of the OPD Head, the Client Care assistant guides clients to various service areas, including the reception, cashier, examination and consultation rooms, and other service corners like ultrasonographic service. Additionally, the Client Assistant, assists nursing staff and Senior consultant in performing essential nursing duties to ensure efficient delivery and client/patient care, adhering to standard medical practices and professional codes of conduct.

DUTIES/TASKS

General Duties:

• Assists clients in registration and triage services.

• Guides clients to examination rooms, delivery rooms, Pharmacy, laboratory unit, etc.

• Provides support to clients using lifts and wheelchairs.

• Presents as chaperone during medical examinations or procedures to provide comfort and protection for the patient.

• Facilitates client queues at registration, triage, examination, pharmacy, laboratory ultrasound service, etc.

• Maintains privacy and confidentiality of all of clients during service. 

• Performs related duties as required by the OPD Head.

Nursing Assistance:

• Performs nursing interventions such as taking Assists in taking blood pressure, temperature, and pulse of pregnant women, applying aseptic techniques, ensuring infection control, monitoring nutritional intake, and conducting specimen collection.

• Assists nurses and other providers in administering medication and observing/documenting therapeutic effects.

• Ensures the maintenance of high-level standards and applies universal precautions to prevent infection (e.g. HIV/AIDS) from blood or other body fluids of patients

• Assists in emergency treatment of pregnant women to manage symptoms like bleeding, vomiting, and nausea.

Instrument and Supply Management:

• Assists in preparing surgical instruments, sets, and medical supplies required for operations.
• Supports doctors during medical procedures
• Cleans and sterilizes the operating room and instruments.
• Accompanies patients on outside recreational activities.
• Transports patients by wheelchair or stretcher for treatment or surgery.
• Carries messages, reports, requisitions, and specimens between departments.
• Makes beds, examination coaches and maintains patients' rooms.

1. Qualification Requirements:

                          Education:

                     Junior Nurse qualification

                           Experience:

                                 No experience required

1. Skills, Attitudes, and Attributes:

• Courteous and patient
• Strong commitment to the goals and ideals of the organization, MSI, and MSIE regulations
• Strong desire and commitment to helping clients
• Excellent communication skills and Outstanding interpersonal abilities
• Ability to apply professional approaches to safety-related issues
• Creativity, commercial awareness and multi-tasking skills
• Team player with a customer-oriented approach
• Capacity to care for clients and learn from seniors
• Required number: - Four (04)
• Duty Station: Addis Ababa
• Type of Employment: Permanent
• Pro-choice stance

How To Apply

We invite candidates meeting the required qualifications to download and fill the job application form from https://mariestopes.org.et/wp-content/uploads/sites/25/2022/06/MSIE-Job-Application-Form.pdf and email to Humanresource@mariestopes.org.et before the closing date of this announcement on i.e. within Thirteen (13) consecutive days.

Please note that we ONLY consider those who filled in the application form and send us back.  We regret to inform that we do not accept CV at this stage.

Please mention the title of the position and workplace you applied for on the subject line of your email.

Due to the volume of applications, we will only contact shortlisted candidates, and we are unable to provide any feedback on unsuccessful applications.

CANDIDATES WHO DO NOT FOLLOW THESE INSTRUCTIONS WILL NOT BE CONSIDERED.

MSI ETHIOPIA REPRODUCTIVE CHOICES STRONGLY ENCOURAGE FEMALE CANDIDATES TO APPLY!