Human Resource (HR) Officer

Key HR Responsibilities 

1. Policy Implementation and Employment

• Monitor and ensure consistent implementation of HR policies, procedures, guidelines, and memos across LWF offices.
• Support the development and review of key HR policies, procedures, and guidelines to meet organizational needs and comply with relevant regulations.
• Provide advice to managers and staff on Ethiopian labor laws, organizational policies, and procedures.
• Serve as the primary contact for employees on HR-related issues, offering guidance and support.
• Address and resolve employee grievances and conflicts in a confidential and fair manner.
• Assist staff in understanding and implementing the Code of Conduct, Safeguarding, Child Protection Policy, and other policy frameworks.
• Oversee field contract renewals, ensuring they are processed timely and that staff adhere to HR policies throughout their employment lifecycle.
• Engage in promotions, transfers, and other personnel actions to support effective HR management.
• Manage the exit process for departing employees by obtaining resignation letters, informing Finance, securing clearances, and ensuring final settlements are completed within agreed timelines.
• Arrange work certificates and conduct exit interviews in specified formats, sharing results with the HR Officer in the Head Office monthly.
• Promoting equality and diversity as part of the culture of the organization.
• Collaborate with other departments to support program activities.
• Coordinate with the HR team in the main office for policy updates and best practices.
• Provide support during audits and inspections.

2. Recruitment and Onboarding:

• Manage the recruitment process for field office positions, including job postings, resume screening, interviews, and hiring decisions.
• Facilitate the onboarding process for new employees, ensuring the induction plan is signed and filed in employee records.
• Ensures that LWF recruitment is fair and transparent and in line with HR Manual. 
• Ensure new employees receive their job descriptions and identification cards.

3. Performance, Training and Development:

• Coordinate and support the performance appraisal process by ensuring timely evaluations and verifying appraisal forms. 
• Guide managers on performance management and development plans.
• Track probation period reviews and ensure outcomes are communicated formally.
• Identify training needs and organize training programs to enhance staff skills and performance.
• Facilitate workshops and learning sessions to support professional growth

4. Compensation and Benefits:

• Manage employee benefits programs and address related queries.
• Manage medical issues for LWF employees, including maintaining records and liaising with insurance providers.
• Ensure proper communication with the insurance company regarding staff and family data, and facilitate medical expense claims.
• Manage pension scheme records, ensuring staff process IDs for pension purposes.

5. Health and Safety:

• Promote and ensure compliance with health and safety policies, fostering a safe working environment.
• Implement employee engagement activities and maintain a positive work environment.
• Manage and update leave balances, monitor eligibility, usage, and closing balances for all staff.

6. Record Keeping and Administration:

• Maintain accurate employee records, including contracts, leave records, and other documentation.
• Update personal files for all employees, ensuring accuracy and confidentiality.
• Manage and maintain an up-to-date HR database for LWF Ethiopia staff, providing accurate information as required.
• Manage HR and administrative correspondences, including incoming and outgoing documents.
• Compile and preserve hard and soft copies of HR and administrative documents.

Qualifications, Experience and Skills:

Essential

• Bachelor’s Degree in Human Resources Management, Administration, Business Management, or related fields from a recognized university or college.
• Minimum of 3-5 years of experience in HR roles, preferably within an international NGO.
• Strong understanding of local labor laws and HR best practices.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to handle sensitive and confidential information with discretion.
• Ability to work independently and as part of a team in a dynamic environment. 
• Excellent conflict resolution skills.
• Cultural awareness and the ability to build relationships with diverse individuals.
• Patient, adaptable, and flexible, with the ability to improvise and remain responsive under pressure.
• Demonstrated ability to plan, organize, and prioritize work while maintaining calm under pressure.

Desirable:

• Ability to speak a local language is advantageous.
• Fluency in written and spoken English is essential

How To Apply

Interested candidates who meet the above requirement can send ONLY detailed CVs and application letters through their Ethio-jobs.  

Please include 3 references from current and former employers.

Women are encouraged to apply and only short-listed applicants will be contacted.