IT Officer

Organizational Description: 

Ethiopian Midwives Association (EMwA) is a legally registered, autonomous, and not-for-profit professional association established in 1992 and re-registered under the new civil society proclamation. Ethiopian Midwives Association (EMwA) operates in all regions of Ethiopia by using and works for the quality of midwifery education and care. EMwA has been a member of the International Confederation of Midwives (ICM) since 1993.

The primary goal of EMwA is to contribute towards the reduction of maternal and child mortality and morbidity in Ethiopia, which are the Sustainable Development Goals (SDGs) global initiatives. The vision of the association is to see every woman, newborn, and their family have access to standard midwifery care. The mission of the association is to promote and enhance the expansion, performance and status of midwifery profession through adapting quality and evidence based practices; adhering to the code of ethics and conduct empowering the professionals.

Position summary:   

The IT Officer reports to the MERL Manager and receives additional instructions from Membership and Mobilization Manager is responsible for efficient and satisfactory provision of all IT related activities of the association. S/he is responsible for providing effective ICT support including but not limited to: planning, implementing and maintaining all IT related topics and processes of the association such as Networking, Maintenance, Consulting and Troubleshooting. 

Major Duties & Responsibilities 

• Provides helpdesk assistance on Networking, Maintenance, Consulting, Troubleshooting  and  evaluating problems and resolving IT related issues 

• Performs general maintenance of hardware and software of IT equipment, which includes repairing and upgrading personal computers, replacing faulty equipment, network equipment, printers, etc. 

• Install and configure approved computer hardware and licensed software following policies and procedures thereof. 

•  Administers LAN and WAN and ensure the smooth operation of connectivity 

• Install the latest Operating System, anti-virus and Application software based on the computer compatibility and constantly ensure  system performance

• Setup IT policies for users and ensure ICT devices are running according to ICT standards.

• Monitor network communications, databases, websites and CPD Database Management. 

• Ensure the security of the domain and all hosting functions are effectively working

• Maintain up-to-date hardware and software inventories 

• Manage user and computer accounts and their privileges according to policies and procedures. 

• Configure and manage email accounts on MS outlook and make sure the domain is always active. 

• Monitor ICT (physical and network) security and fix /report any risks or incidents to the Management.

• Enhance the security level and keep the site protection is always up to date

• Always take back up for quick restore 

• Maintain up-to-date System documentation to ensure accuracy of information. 

• Manage printers, photocopy machines, scanners and fax machines

• Give ICT orientation to new employee and ensure that ICT policy is applied

• Provide training to staff on the use of ICT related tools & techniques

• Ensure   that confidentiality and data protection requirements are maintained and adhered to. 

• Monitor, assess and keep senior management informed of the quality, efficiency and timeliness of IT related activities;

• Establish and maintain good working relationships with other Departments, employees and  other stakeholders;

• Performs other related duties assigned by immediate supervisor.

Department:    MERL Department
    
Reports to:    Membership and Resource Mobilization Manager  

Additional instruction from:    HR & Admin Manager Supervises:    

Location:    EMwA HO, Addis Ababa

Grade Level:    VI

Job Category :    Professional  
 

Job Specifications

Job Requirements (Must Criteria)

Education: 

• BA/Diploma in Computer Science, IT, Computer Engineering or related field. 

Experience:   

• 3/6 years relevant experience on similar /related position. 

Additional Training: 

• CCNA or CISCO Certification 

Competencies/ Technical skills 

• Good planning and prioritizing skills;
• Knowledge of legal requirements and procedures related to ICT
• Advanced knowledge of systems in a server environment administration /implementation /maintenance
• Knowledge of HTML coding
• Knowledge of standard programs and tools like Internet Explorer, WinZip, Acrobat Reader, FTP, etc. 
• Good Knowledge of Internet connectivity 
• Understanding how databases work from an end-user perspective, e.g. ability to create or modify simple reports.
• A good concept of Security Systems, and Data Backup 

Competencies/ Personal attributes

• Strong interpersonal and communication skills 
• Ability to maintain confidentiality and foster trust and respect.
• Self-motivated, highly organized and detail oriented
• Flexible and able to work well under pressure.
• Exhibit a desire to support a large number of people
• Strong team player

Languages

• Fluency in spoken and written English and Amharic

Desired Criteria (An Asset)

• Experience in I/NGO environment is advantageous 

How To Apply

Interested and qualified applicants who meet the required qualifications and experience are invited 

to submit their applications only through this link https://emwa.org.et/application-form/.  

Please attached your CV, a cover letter and one page summary of profile history in One 

PDF indicating your full name. Applications should include contact details of three professional references.

Please DO NOT SUBMIT scanned copies of transcripts, academic degrees and other training 

certificates with your application, except the above listed. You will provide them upon request.

Note:

 Female applicants are highly encouraged to apply. All travel and related costs should be covered by the 

applicant if invited for written exam and/or interview.Only short listed applicants will be contacted.

APPLICATION START ON:      August 8, 2024

DEADLINE FOR APPLICATION:       August 17, 2024