Head – Facility Management

Purpose statement

To manage the provision of facility services including security, cleaning, gardening, utilities, and general maintenance to contribute to the smooth and efficient running of facilities.

Wt in %

Output

Quality Requirement

Functional and Behavioral Competence

50

Common Space Management

• Supervises and ensure that adequate provision of water, power, and communication services are provided in company work units. 
• Manages the maintenance of company office and factory buildings, and other infrastructure.
• Coordinate the setup and maintenance of dining rooms/cafeteria for staffs, conference room and the assembling/disassembling of office furniture/equipment.
• Managing and leading change to ensure minimum disruption to core activities; due to failure of facility services. 
• Liaise with public utilities (power, water) and telecom service to ensure continuous service provision. 
• Coordinates and ensures proper recording, use and timely maintenance of the facilities, building and equipment as per the policies and procedures thereon.
•  Plans and prepares budgetary requirements of equipment, materials, maintenance of property and general service.
• Ensure utility services are there as appropriate and also ensures that monthly payments are done on time

• Ensure all the required materials for cleaning & gardening are available on time

• Knowledge on MS offices
• Customer Handling
• Problem solving and analytical skills
• Process oriented
• Excellent time-manager who can balance multiple priorities
• Good communicator and comfortable to work in a team environment

40

Vender Performance Management

• Ensure all the essential central services such as security, maintenance, cleaning, utilities, gardening, guest house are planned and managed at the expected standard
• Manages the security service to ensure security and safety of Company property and personnel.   
• Supervises and ensure cleanliness of company offices including its premises. 
• Manages gardening services facilities. 
• Ensure house rent agreement is renewed & payment effected on time 
• ensure office facilities are fulfilled.

• Effective written and oral communication 
• Negotiation Skill. 
• Proficient in computer skills particularly Microsoft Office, especially use of Excel
• Collaboration skills, being driven to work with others and able to build strong working relationships
• Analytical thinking
• Problem analysis and solving 

10

• Responsible for all security matters related to the wellbeing of the employees, movement of vehicles, the organizations properties and activities in the premises of the operation
• Responds appropriately to emergencies or urgent issues as they arise.
• Undertakes other duties as assigned by her/his immediate supervisor.