Head of Soft Cleaning

Ovid Real Estate Company is currently seeking qualified and enthusiastic individuals to join our dynamic team. We believe in fostering a collaborative and innovative work environment, and we invite you to explore the following exciting career opportunities:

Job Specifications:

Cleaning Operations:

• Oversee all soft cleaning operations, ensuring high standards of cleanliness are maintained.
• Implement and optimize cleaning schedules and routines.

Team Leadership:

• Lead, manage, and motivate the cleaning team.
• Conduct regular training sessions to enhance skills and knowledge.

Quality Assurance:

• Implement quality control measures to ensure cleaning services meet or exceed client expectations.
• Conduct regular inspections and audits.

Client Relations:

• Build and maintain positive relationships with clients.
• Address client feedback and work towards continuous improvement.

Safety Protocols:

• Enforce and update safety protocols for cleaning staff.
• Conduct safety training sessions and drills.

Inventory Management:

• Manage cleaning supplies and equipment inventory.
• Coordinate with vendors to ensure timely supply deliveries.

Technology Utilization:

• Utilize technology for efficient scheduling, tracking, and reporting.
• Explore new technologies to enhance cleaning processes.

Collaboration:

• Collaborate with other departments to ensure seamless integration of cleaning services.
• Coordinate with facility management for effective service delivery.

Continuous Improvement:

• Identify opportunities for process improvement in soft cleaning operations.
• Implement best practices to enhance overall efficiency.

Reporting:

• Provide regular reports on cleaning activities, resource utilization, and client satisfaction.
• Communicate updates to senior management or stakeholders as needed.

Education:

• High school diploma or equivalent required.
• Additional certifications or training in cleaning management or related fields are advantageous.

Experience:

• Extensive experience in soft cleaning operations, preferably in leadership roles.
• Proven track record of managing and optimizing cleaning services.

Leadership Skills:

• Strong leadership and management skills with the ability to lead a diverse cleaning team.
• Experience in fostering a positive and productive team culture.

Technical Knowledge:

• In-depth understanding of soft cleaning techniques, equipment, and products.
• Stay updated on industry best practices and emerging technologies in cleaning.

Customer Service:

• Commitment to delivering high-quality cleaning services with a customer-centric approach.
• Ability to address client concerns and maintain positive client relationships.

Safety and Compliance:

• Knowledge of safety regulations and compliance standards related to cleaning operations.
• Ensure all cleaning activities adhere to health and safety guidelines.

Communication Skills:

• Excellent communication and interpersonal skills.
• Ability to effectively communicate with cleaning staff, clients, and management.

Problem-Solving:

• Effective problem-solving skills to address cleaning challenges and issues.
• Proactive approach to identifying and resolving potential problems.

Team Management:

• Experience in recruiting, training, and managing cleaning staff.
• Foster a culture of teamwork, accountability, and continuous improvement.

Budget Management:

• Develop and manage the cleaning budget, including forecasting and cost control.
• Prioritize and allocate resources effectively.