Assistant for Follow-Up

Ovid Real Estate Company is currently seeking qualified and enthusiastic individuals to join our dynamic team. We believe in fostering a collaborative and innovative work environment, and we invite you to explore the following exciting career opportunities:

Job Specifications:

Follow-Up Procedures:

• Implement and manage systematic follow-up procedures for various tasks, projects, or customer interactions.

Communication:

• Communicate with clients, customers, or team members to ensure clarity on expectations and requirements.
• Provide timely updates and responses to inquiries.

Task Tracking:

• Track and manage follow-up tasks using tools like calendars, task lists, or project management software.

Documentation:

• Maintain accurate records of follow-up activities, including notes, outcomes, and any necessary documentation.

Customer Engagement:

• Engage with customers or clients in a friendly and professional manner during follow-up interactions.
• Address any concerns or issues promptly and effectively.

Reporting:

• Generate and provide regular reports on follow-up activities, including key metrics and outcomes.

Collaboration:

• Collaborate with team members and departments to ensure a cohesive and integrated approach to follow-up procedures.

Continuous Improvement:

• Identify areas for improvement in follow-up processes and contribute to the development of more efficient procedures.

Feedback:

• Seek feedback from stakeholders to assess the effectiveness of follow-up procedures and make necessary adjustments.

Confidentiality:

• Handle sensitive information with discretion, especially when dealing with customer interactions or internal matters.

Required Number: 4 (Four)

Education:

• High school diploma or equivalent; additional education or certification in business administration or related fields is a plus.

Experience:

• Proven experience in an administrative or support role.
• Familiarity with follow-up procedures and customer relations.

Communication Skills:

• Excellent written and verbal communication skills.
• Ability to communicate professionally and effectively.

Organizational Skills:

• Strong organizational skills with attention to detail.
• Ability to prioritize and manage multiple follow-up tasks simultaneously.

Customer Service:

• Previous experience in customer service or client relations is advantageous.
• A customer-centric mindset with the ability to address inquiries and concerns.

Technological Proficiency:

• Proficient in using office software such as Microsoft Office Suite.
• Familiarity with customer relationship management (CRM) tools is a plus.

Problem-Solving:

• Ability to identify issues or concerns and propose effective solutions.
• Proactive problem-solving skills to address potential follow-up challenges.

Time Management:

• Effective time management skills to ensure timely follow-up on various tasks.
• Ability to meet deadlines and manage time efficiently.