Senior property management officer

REALITY REAL ESTATE is one of the fastest growing real estate companies in Addis Ababa which specializes in building luxury apartments, commercial and Office buildings. 

Job Summary

The Property management senior officer is responsible for efficiently and effectively management of commercial properties. This involves determining rental rates, marketing, liaising with tenants, handling complaints and overseeing maintenance. He/she is also responsible for ensuring that commercial properties meet the needs of tenants.

Job Specifications

Primary Duties & Responsibilities include but are not limited to the following:

• Oversee daily operations of commercial properties ensuring efficient management and maintenance.
• Coordinate leasing activities, including marketing properties, screening potential tenants, negotiating lease terms, and executing rental agreements.
• Manage financial operations, including setting and collecting rent, preparing budgets, and overseeing property expenses to ensure profitability.
• Supervise maintenance and repair work, ensuring properties are in good condition and addressing tenant maintenance requests promptly.
• Handle tenant relations, resolving complaints and enforcing lease terms to ensure a harmonious living or working environment.
• Conduct regular property inspections to assess condition, identify necessary repairs, and ensure compliance with health and safety regulations.
• Liaise with contractors, vendors, and service providers, negotiating contracts to secure cost-effective services for property upkeep and improvements.
• Implement sustainability and energy-saving initiatives across properties to reduce environmental impact and operational costs.
• Inspecting properties, including grounds and communal areas for damage and maintenance requirements and reporting findings.
• Communicating with tenants and owners about the other party’s concerns and helping them resolve any issues, such as maintenance needs or noise complaints.
• Notifying tenants of rent increases, upcoming inspections and maintenance work.
• Sourcing contractors and suppliers for repairs, maintenance and property improvements.
• Maintaining property records, including signed leases, official complaints and log of income and expenses.

Job Requirements

• Education: A Property management senior officer typically holds a Bachelor’s Degree in fields such as Business Administration, Real Estate, or Property Management, reflecting the majority preference. This educational background is complemented by courses in finance, real estate law, management, and operations. A smaller percentage may enter the field with a High School Diploma, often pursuing further education or relevant courses to enhance their understanding and skills in property supervision, management principles, and legal aspects of real estate.

• Experience: Property Management senior officer typically emerge from a diverse background 5+ years of hands-on experience in real estate management, including direct involvement in leasing, tenant relations, and property maintenance. A significant portion has progressed through various levels of responsibility, from entry-level positions to more complex managerial roles, often gaining insights through on-the-job training and structured management training programs. Their experience encompasses a blend of operational oversight, financial budgeting, and strategic planning, equipping them with the skills to effectively supervise property portfolios. This role demands a comprehensive understanding of property laws, market dynamics, and customer service excellence, honed through practical, real-world application.

 Skills

• Tenant Relations: Addressing and resolving tenant concerns with clear, empathetic communication and proactive problem-solving is crucial for fostering a positive living environment and ensuring tenant satisfaction. Effective tenant relations help maintain high occupancy rates and minimize turnover.

• Lease Administration: Managing lease agreements, renewals, and terminations with meticulous attention to detail and negotiation skills ensures properties remain occupied and revenue streams consistent. Balancing the property’s financial goals with tenant satisfaction is paramount.

• Building Operations: Coordinating maintenance, adhering to safety protocols, and optimizing space and resources are central to a Property Supervisor’s responsibilities. A keen eye for detail and problem-solving abilities are necessary to anticipate and mitigate potential issues, ensuring operations run smoothly.

• Financial Reporting: Compiling and analyzing financial data allows for accurate tracking of income, expenses, and profitability. Creating detailed reports informs strategic decision-

Making and operational adjustments, impacting the financial health and success of properties.

• Regulatory Compliance: Overseeing compliance with housing laws, safety codes, and environmental policies involves conducting regular audits, maintaining accurate records, and addressing violations promptly to mitigate legal risks and maintain the property’s reputation.

• Capital Improvement Planning: Planning and executing long-term enhancement projects ensures properties meet current standards and adapt to future market demands. A meticulous approach to budgeting, scheduling, and overseeing projects aligns them with strategic goals and tenant needs, maximizing asset value.

How To Apply

Interested individuals who meet the aforementioned requirements can apply for the stipulated position by sending their updated CV to:

 Reality S/C Head Office located @ around Bole Bras near to Yugo Church @ Reality Building, on 6th floor in person

 or can send it via email to realityhrgs@gmail.com

Application Deadline: no later than September 19, 2024