Reception and Customer Service

📁 Health Care
🕒  Sep 09, 2024
🗺️ Addis Ababa, Jemo Area

Job Information

👉 Salary : Attractive
👉 Employment Type: Full time
👉 Job Level : Junior Level(1-3 years) 👉 Deadline : Oct 10, 2024
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Description- 

At our company, receptionist helps create an environment and culture that enables us to fulfill our mission of providing exceptional client service. We’re currently seeking an enthusiastic professional to fill this full-time role and rise to the challenge. The ideal candidate is an extremely detail-oriented and personable multitasker who has experience as a receptionist in a fast-paced office setting. This person will bring resourcefulness, organization, and stellar communication skills to the desk. With a knack for keeping cool under pressure and juggling complex schedules, the receptionist will be counted on to help us grow our business.

Objectives of the Role

  • Optimize office operations and oversee internal processes, supplies, and equipment
  • Coordinate external resources and vendors, nurturing relationships and upholding best practices
  • Generate a positive impression of our business by welcoming visitors, responding to requests, and supporting coworkers
  • Encourage efficient scheduling, workflows, communications, and office operations on a daily basis
  • Recognize issues requiring immediate attention, and communicate to leadership any deviations from standard operating procedure

Responsibilities

  • Open the office; greet visitors in a friendly manner; answer and redirect phone calls; manage mail, faxes, and shipments; send and respond to emails; manage printing and copying
  • Oversee standard office equipment and supplies (such as printer, ink, toner, and paper), and report any malfunctions to the appropriate person or department
  • Prepare conference rooms for meetings and organize catering, as requested
  • Type up memos, meeting minutes, letters, reports, forms, and similar content from dictation
  • Maintain detailed calendars, coordinate schedules, prioritize meeting requests and logistics, and arrange all aspects of travel
  • Establish and maintain record-keeping system for contacts, files, and employee directory
  • Enforce and Receive Payments
  • Communicate, Make Call to and Receive from the Respected Care Provider
  • Make Call to and Receive from Customers
  • Accept Feedbacks from Customers and Initiate Response from the Respective body
  • Maintains Relationships with Remote Care Providers such as Physicians and Nurses

Condition- Permanent

Salary- Negotiable

Required Skills and Qualifications

  • Experience as a receptionist
  • Excellent written and verbal communication skills
  • Ability to multitask and manage time effectively
  • High school diploma or equivalent
  • Excellent Computer Skills 

Preferred Skills and Qualifications

  • Nursing or other healthcare background is very welcome
  • Previous success in administrative role
  • Experience in refining and developing processes

How To Apply

Interested and qualified applicants should apply through this email: rihrahediabetichealthcare@gmail.com

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Deadline
Oct 10, 2024
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