Call Operator

Job Responsibilities

• Answer incoming calls and respond to customer inquiries efficiently. 
• Provide accurate information regarding our products and services. 
• Record and resolve customer complaints or escalate issues as needed. 
• Maintain a detailed log of customer interactions. 
• Support the sales team by scheduling appointments and following up on leads. 
• Perform other administrative tasks as required.

Competencies:

• Previous experience working as a call operator is highly desirable
• Excellent verbal and written communication skills. 
• Ability to handle multiple tasks and work under pressure. 
• Strong organizational skills and attention to detail. 
• Proficiency in Microsoft Office and basic computer skills. 
• Fluent in English; knowledge of additional local languages is a plus. 

Minimum of a Diploma or University degree equivalent

How To Apply

Ethiojobs or getchruthwodaev@gemail.com