Community Engagement Manager-Online Palatiform

Institutional mandate 

The International Institute for Primary Health Care – Ethiopia (IPHC-E) is an organization affiliated with the Ministry of Health - Ethiopia. We provide technical support to countries building strong Primary Health Care systems, through capacity building training, program design and implementation. We provide support to the Ministry of Health through evidence-based policy recommendations, training of primary health care leaders, implementation of innovation labs, and engagement on PHC strategy designs. We engage in global advocacy to bring PHC as a primary driver to achieving Universal Health coverage. As part of our commitment to improving health outcomes globally, we are seeking a highly motivated Community Engagement Manager-Online Palatiform to join our team

Scope of work: 

The Primary Health Care Community Engagement Manager - Online Platform will be an integral member of the core IPHC-E team, working under the supervision of the Primary Health Care Advocacy and Partnerships Lead, ED and in close collaboration with other core team members. This role involves working directly with the Institute’s Advocacy and Partnerships Lead and key stakeholders to develop and manage a comprehensive virtual platform. The goal of this platform is to consolidate and enhance collaboration, advocacy, and knowledge exchange within the global Primary Health Care (PHC) community. By uniting various PHC efforts and resources into a single cohesive hub, the platform aims to maximize impact and build a vibrant community focused on advancing PHC priorities.

Objective

The Community Engagement Manager will play a pivotal role in building and nurturing a dynamic community within the virtual platform. The primary goal is to drive engagement, facilitate collaboration, and advocate for PHC advancement among platform users.

Responsibilities

• Develop and implement strategies to drive user engagement and participation on the platform.
• Cultivate relationships with community members, experts, and stakeholders to promote knowledge-sharing and collaboration within the online community.
• Curate and create content virtual events, including webinars and live conference streams, to enhance user engagement and participation.
• Manage community forums, discussions, and online groups to facilitate information exchange, networking, and peer-to-peer learning.
• Implement outreach campaigns to attract new users, enhance community membership, and promote platform activities and events.
• Monitor user feedback, comments, and engagement metrics to assess community sentiment, identify trends, and drive continuous improvement.
• Collaborate with content creators, speakers, and moderators to ensure engaging and relevant content for webinars and live conference streams.
• Promote community guidelines, best practices, and code of conduct to maintain a positive and inclusive online environment.
• The community engagement manager will also be responsible for assisting the communication team in the management of other existing Institution’s social media platforms. 

Required number: 1 (one)

Terms of employment: Six-monthcontract with possible extension based on performance & funding availability

Salary:  attractive

Place of work:  Addis Ababa

Qualifications

• Bachelor's degree in a related field (e.g., Public Health, Communication, Community Development).
• Proven experience in online platform community engagement management within the healthcare sector.
• Excellent communication skills, both written and verbal.
• Strong organizational skills and the ability to multitask effectively.
• Familiarity with digital platforms and tools for community management and engagement.
• Strong understanding of primary health care principles and the Ethiopian health system.
• Excellent communication, networking, and interpersonal skills.
• Excellent command of English and Amharic, (written, oral, comprehension) including highly developed drafting skills. 
• Good organizational skills and ability to pay close attention to details 
• Preferably with health background or has previously worked for a health-related organization 

How To Apply

Interested applicants should email an application letter & CV with 3 references to hr@iphce.org within 7 consecutive  days with the subject line: position. Please ensure that all contact information is up-to-date and accurate. To help us understand your social media engagement skills, we kindly ask you to share links to your professional social media profiles (e.g., LinkedIn, Twitter, Instagram) along with your application. This will assist our hiring committee in assessing your experience and approach to online community engagement.

Only shortlisted candidates will be communicated for interview.