Sponsorship System and Data Management Specialist

Major Responsibility

• Handle and maintain the proper functionality of Horizon system and other sponsorship hardware in the AP asper the technical and business requirements to ensure the effective and efficient use of sponsorship business.
• Receive, sort out, add route, produce Correspondence Control Form (CCF) and complete Sponsor to Child communications (Sponsor letters, Gifts/Parcels, GNs, queries, IL, etc) in the system and dispatch them to the respective project officers with proper documentation for timely action with accountability.
• Ensure the delivery of child to sponsor (C-S) communications by checking the translated letters, producing sponsor labels and close all open correspondences in horizon system in accordance with sponsorship standards
• Check data quality and encode child monitoring data (Health/Nutrition. Immunization, Education and quarterly RC presence of children) and record all regularly Child/Family Support and Participation into horizon with proper documentation.
• Follow up, resolve and report RC case management issues, data discrepancies, backlogs, etc in closely working with Community Engagement and sponsorship officer and other AP team.
• Perform hope system upgrade and data reconciliation process as per the schedule and GC sponsorship guideline, ensure data transfer to/from GC server and report to CPO and HO Sponsorship System Support unit for follow up action.
• Handle and Manage all Registered Children (RC) personal files and sponsorship documents according to sponsorship standards and check lists.
• Review and upload Sponsorship 2.0 activities/products such as (CGVs, CGPs, CUPs, CUVsand etc) in horizon system to enhance child participation and voice.
• Handle and review system related activities on Annual Progress Report (APR), Christmas Card (CC), and other data related to AUTO APR information for data quality certifications on timely manner.

Required Education, training, license, registration, and certification:

• BA/BSC in MIS, ICT, English, Psychology, Sociology, Development Studies and other relevant fields. Preferred: BA/BSC in ICT, MIS and other related fields

Required Professional Experience:

• Minimum 3 years and above experience in child sponsorship operation.

• Basic computer skills in Windows, Ms Excel, Word, publisher and power point.
• Fluent writing and spoken English.
• Good knowledge in WV sponsorship programs is preferred.

Language Requirements:

• Tigrigna, English, Amharic