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Customer Service Officer (Maker) -For Branches under Hawassa District Office
Place of Work: For Bensa Area (Bensa,Arbegona,Hula,Kokosa,) fluency in Amharic, English & Sidamigna language is required.
DB/ Vacancy-0251/24
Job Summary
The Customer Service Officer (Maker) is responsible to make front office customer service support at the branch. S/he will handle account maintenance, payment and collection transactions and respond to customer enquiries, handle cash and non-cash transactions and all customer requests at the branch
Academic & Professional Qualification
Experience
Required Behavioral Competency
Required Technical Competency
Understands the basic mechanisms of general financial products and services.
Good knowledge of Bank’s accounting and procedures.
Ability to respond to basic client enquiries and instructions and the capability of advising and resolving most issues and requests.
Excellent command of Microsoft Office applications and good command of the core banking system.
How To Apply
1. Interested and qualified applicants should apply through
https://forms.office.com/r/ZmHaAAGumz
2. Applicants should fill all the details on the vacancy application form and make sure you submit after completing all the questions.
3. Finally, please scan all relevant credentials (Uploading relevant credentials that verifies educational qualification, work experience licenses, certifications …. etc which are stated on the application form /CV).
3. Login to ethiojobs vacancy application website and attach the scanned documents in PDF format (*mandatory).
NB. *Applicants who do not have ethiojobs account need to register using personal email account,
*CV‘s shall not be more than 3 pages and saved in PDF format (mandatory)
NB: - Dashen Bank does not charge a fee at any stage of the recruitment process. Hence, if you are asked for any please refuse.
* Female applicants are highly encouraged to apply
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