Section Head, Call Center

Job Description

This position is responsible for serving customers and conducting customer relations and ensuring customer satisfaction with full effort and maximum care, selling the products and services of the bank, acquiring new customers, and opening and maintaining customer accounts coordinating inbound and outbound calls within the Bank.

Education

• Bachelor's/ B.Sc. Degree in Accounting, Finance, Management, Economics, Business Administration, or related fields.

Work Experience

•   At least 5 years’ relevant experience with 2 years’ experience as Senior Officer/ 1 year as Principal officer in a Supervisory role.

How To Apply

Interested applicants who meet the above requirements can submit their application letter and updated CV and credentials in PDF format by clearly stating the position that you are applying for through www.ethiojobs.net.