IT and Database Officer

Dan Church Aid (DCA) is a Denmark-based international NGO registered under certificate # 1083 by the Authority for Civil Society Organizations and working to improve the wellbeing of particularly the rural and pre-urban people in Ethiopia. DCA’s Programme mainly focus on save live, building resilience and fighting inequality targeting highly disaster-prone areas in Oromia, Amhara, Afar, and Gambella regions. Afar, Berhale

Currently, the DCA Ethiopia Office is looking for a competent IT and Database Officer. The IT and Database Officer develops and maintains complex database applications for the department/program with a focus on the project's purpose; designs, develops, and provides queries and reports from the database to meet the project's specified needs to run the project.

Position Objective

Develops and maintains complex database applications for the department/program with a focus on the project's purpose; designs, develops, and provides queries and reports from the database to meet the project's specified needs to run the project.

Purpose

• Engage in e-voucher projects roll out including application set up, card printing, activation/deactivation, adding and managing other similar activities in the database.
• Lead the design and roll out of the digital payment system or e- voucher and associated tracking.
• In consultation with relevant supervisors, define user’s role and right for database utilization and provide support for staffs in using database.

Engagement

• Monitoring and maintaining computer systems and networks.

• Handle the required communication with the service provider as well as closely work with country and head quarter-based teams.

• Deploy utilization of the database on smartphone and other mobile apparatus.

• Work with relevant staff to set up and ensure availability of regular database back up and provide troubleshooting support in case of problems.

• Provide technical advice and support for the team on the use of digital service and ensure the functionality of the E-Voucher database.

• Monitor the proper utilization of computer software in the office, ensure all anti-malware application are up to date and provide IT troubleshooting support when needed.

• Handle the quality of data entry and validation and ensure the quality of the beneficiary and vendors data online.

• Build the capacity of staff who involve the digital payment system such as fresh food e-voucher. 

• Lead the encoding of beneficiary data into the REDROSE Cash payment system, and linking the application with the upcoming requirements (from donor side) 

• Assist in the data cleaning of beneficiary data processing.

• Assist in printing, activation of beneficiary e-voucher smartcards.

• Support in the documentation process of e-voucher management and beneficiary data. 

• Handle complaints recorded by field officers and market facilitators.

• Conduct field level on spot support when needed.

• Ensure a strict synchronization schedule is followed and give support in the process.

• Monitor the use of mobile phones and ensure the readiness of mobile phones for use every day.

• Provide technical capacity building training for fresh food vendors and field workers.

Delivery

• Ensure Red Rose online plat form database is functional including designing installing/configuring, administering, and maintaining the database as required.

• Ensure that the compliant received related to e-voucher are responded on a timely manner.

• Assist in designing, installing/configuring, administering, and maintaining of hardware and software related issues.

• Assist in troubleshooting system and network problems and diagnosing and solving hardware or software faults.

• Assist staffs technically in operating MS office suite applications, proper usage of organizational ERP websites.

• Assist installing and configuring computer hardware operating systems and applications.

• Assist in designing and installation of LAN networking activities.

Vacancy Number: DCA-Eth/VA-022/2024                  

Type of Contract: One year with possibility of Extension 

Reporting to: Emergency Livelihood Food Security Coordinator

Expected Start Date: As soon as possible

Application Deadline: September 14,2024

Salary: According to DCA national staff salary scale

Job Requirements

• BSc in Computer Science, Information Technology, and related information management fields.

• At least more than 2 years of relevant experience in database management, experience with red rose is plus.

• proven working experience in data cleaning, data analysis using advanced Excel features.

• Proven experience in providing IT support services.

• Preferred experience working with refugee beneficiary related data management.

• MDC and linking skills. 

How To Apply

Interested and qualified applicants should apply for the post via the below link.

IT and Database Officer- Afar Ethiopia - Intranet DCA (emply.com)

DCA is an equal opportunity employer, and all interested candidates are encouraged to apply regardless of age, race, gender, marital status and religious, political or ethnic affiliation. Please don’t 

mention your religious or ethnic affiliation in your application. 

Please Submit only an application letter and CV.

Only shortlisted candidates will be contacted.