Manager, Branch Coordination Office

Taking its name from ZamZam Holy Water which gave life to the barren land of Makkah, springing the hills of Safa and Marwa; ZamZam Bank is working towards ensuring sustained economic growth. 

Zamzam bank is aspiring and working relentlessly towards its vision of becoming the leading shari’ah compliant and all-inclusive bank in Africa by 2030. It is contributing to the economy by providing full-fledged interest free, affordable, effective banking and financial services to diverse individuals and organizations; and by promoting economic stability and financial access through its extensive branch networks.

The reputation of the bank is positioned on not only for its championship for pioneering financial inclusiveness, but also for its unwavering commitment to sheriah compliance products and services; strong networking; resources and organizational learning; innovative leadership and management practices; state of the art core banking systems and its international recognitions.

We are searching talented individuals to join us on our journey towards sustainable growth that enhance financial inclusion with a special focus on the part of society that is alienated from the financial system due to their religious beliefs or other factors. Is this you?

Your profile

Whether you want a career as a visionary professional banker in full-fledged interest free banking sector, or need to make sure that your earning is from halal source or second our cause towards ensuring sustained economic empowerment & stability through financial inclusiveness, we offer you these possibilities.

You are required to meet the following:

Salary: As per the Bank’s salary scale and attractive benefit packages.

Gender: Male/Female

Language: Knowledge of local language is advantageous

Knowledge of IFB is advantageous

Place of work: Dire dawa

Generic Duties:

• Prepare regional work and budget plans and monitor their execution.

• Identify human resource requirements of the region and recommend to Human Resource Management department for recruitment.

• Prepare and summit regional performance and other reports to relevant organs.

• Coach and mentor employees with in the coordination office and branches under his/her supervision.

• Lead, support and monitor the resource mobilization activities of branches under the coordination office.

• Evaluate the periodic performance of branches under his/her supervision.

• Enforce customer service quality standards and monitor their implementation.

• Embody the bank’s good culture, corporate image and cultivate positive working environment.

Minimum qualification and work experience:

• MA/BA Degree in Economics, Management, Accounting or other business-related fields with 5/7 years of banking operation experience respectively of which 2 years as Senior officer/Team Leader or equivalent role in branch banking area.

Core competencies

• Problem solving; 

• Coordination & Facilitation

• Coaching and mentoring.

• Internal control.

• Effective communication.

• Knowledge of core banking applications

How To Apply

Interested applicants who meet the above requirements can submit their application letter, updated CV and credentials in PDF format by clearly stating the position that you are applying for 

through the application link https://rb.gy/3rtgvg within 10 days from the date of announcement.

Only shortlisted applicants will be communicated.