Customer Service Officer I for Mekelle

The Customer Service Officer I

is responsible to 

• make/Check front office customer service support at the branch. 
• Will handle/Check account maintenance, payment and collection transactions and respond to customer enquiries, 
• handle cash and non-cash transactions and all customer requests at the branch

Qualification Requirement

Bachelor Degree in a business related field e.g. Accounting, Management, Economics, Business Administration

Experience Requirement

1 (One) year of relevant experience in a Bank

Competencies Required

• Understands the basic mechanisms of general financial products and services.
• Good knowledge of Bank’s accounting and procedures.
• Ability to respond to basic client enquiries and instructions and the capability of advising and resolving most issues and requests.
• Excellent command of Microsoft Office and good command of the core banking system

How To Apply

Interested and Qualified applicants shall apply Via the following link only  

https://forms.gle/gq1ijtNuFAWoj89P6

Only Shortlisted Candidates will be communicated.

if you need more information, please call us on

+251-11-5-260-795